Whistle Messaging - How to Setup Call Forwarding

Check this article to learn how to configure your platform call forwarding number.

  • If the service is enabled, when a guest calls your assigned text number the call will be forwarded to the number provided.
  • If the service is disabled, when a guest calls your assigned text number the call will drop out.

Step 1 - Enable Call Forwarding Service

  1. Go to the Company tab
  2. Select the Messaging Services section
  3. Flip the switch next to the Call Forwarding banner
  1. In the Call Forwarding section, click to Edit Settings
  1. Add Phone Number
  2. Click to Update

After updating, make sure to give your SMS number a call to ensure the call is forwarded.

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