Austria RKSV Fiscalization Set up guide

Introduction

Austria RKSV fiscalization connects Cloudbeds with Fiskaly SIGN AT so eligible invoices and credit notes can be cryptographically signed and reported through FinanzOnline.

Only invoices and their corresponding credit notes are fiscalized through this integration. Payment receipts created with Generate receipt are not RKSV-signed documents.

Complete the setup steps below in order before your property begins issuing live fiscal documents.

Table of contents

• Who this affects and how
• Before you start
• Step 1: Open Austria Fiskaly
• Step 2: Authenticate with FinanzOnline
• Step 3: Complete RKSV setup
• Step 4: Configure tax mapping
• Step 5: Configure products excluded from VAT
• Step 6: Generate the zero-value receipt
• Step 7: Verify Training Mode before going live

Who this affects and how

Austria RKSV setup is primarily an administrative task, but managers should also understand the final go-live checks that affect fiscal compliance.

Before you start

You need FinanzOnline credentials issued for the property before you can authenticate Austria Fiskaly. These credentials come from the Austrian tax authority, not from Cloudbeds.

Step 1: Open Austria Fiskaly

Austria Fiskaly is managed from the Marketplace. Use the Connected Apps area to open the integration and access its settings.

1. From the Main Menu , select Marketplace.
2. Click Connected Apps.
3. Find Austria Fiskaly.
4. Open the Austria Fiskaly app page and click Settings.

Step 2: Authenticate with FinanzOnline

FinanzOnline authentication registers the property connection with the Austrian fiscal system and must be completed before RKSV initialization can finish.

1. In Austria Fiskaly settings, locate FinanzOnline Authentication.
2. Click Authenticate.
3. Enter the property's:
   • Teilnehmer-ID
   • Benutzer-ID
   • Benutzer-PIN
4. Click Authentifizieren.

When authentication succeeds, the FinanzOnline Authentication section displays the green FON Authenticated confirmation.

Step 3: Complete RKSV setup

After FinanzOnline authentication succeeds, Cloudbeds automatically initializes the components required for RKSV fiscalization. No manual initialization is required.

Setup is complete when the RKSV Setup section shows Setup completed successfully and both the Signature Creation Unit and Cash Register show INITIALIZED.

The Austria Fiskaly settings page also shows the FinanzOnline authentication and RKSV setup status so you can confirm the connection before continuing.

Step 4: Configure tax mapping

Austrian fiscal documents must identify the VAT treatment of each applicable line. In Austria Fiskaly settings, use Tax Mapping to link each Cloudbeds tax to the corresponding Austrian VAT rate.

1. Review each Cloudbeds tax listed in Tax Mapping.
2. Select the appropriate Austrian VAT rate for each applicable tax.
3. Use Show deleted/expired when you need to review taxes that are no longer active.
4. Confirm that the active taxes required for fiscalization are mapped before going live.

The Tax Mapping table shows each Cloudbeds tax, its code, and the VAT rate selected for Austria Fiskaly.

Step 5: Configure products excluded from VAT

Some product lines may legitimately carry no VAT. Use Products Excluded from VAT for qualifying products that should be fiscalized at the 0% rate instead of causing the document to fail.

For example, if your property uses a Tips product that does not carry VAT, add that product to the Products Excluded from VAT list before issuing live fiscal documents.

The Products Excluded from VAT section lets you review the products that Austria Fiskaly will treat as 0% VAT.

Step 6: Generate the zero-value receipt

The zero-value receipt, also called the Nullbeleg, verifies that the RKSV signing setup is working. Generate it once as part of the initial setup.

1. In Austria Fiskaly settings, scroll to Zero-Value Receipt (Nullbeleg).
2. Click Generate Zero-Value Receipt.
3. Wait for Cloudbeds and Fiskaly to create, sign, and verify the receipt.
4. Confirm that the receipt was generated successfully.

Step 7: Verify Training Mode before going live

Training Mode lets the property test Austria Fiskaly without creating tax-relevant documents. Documents created while Training Mode is enabled are training documents and are not reported to FinanzOnline.

• Use Training Mode only for testing or staff onboarding.
• Turn Training Mode off before issuing live fiscal documents.
• Confirm that the property is no longer in Training Mode before normal operations begin.

On the Austria Fiskaly settings page, the Training Mode control appears above the FinanzOnline Authentication and RKSV Setup sections.

Next Operational Step

Now that Austria Fiskaly is configured, continue to Austria RKSV fiscalization Usage Guide to create and manage fiscalized invoices and credit notes during daily operations.