Overview
The Austria RKSV Fiscalization integration connects Cloudbeds to Austria’s mandatory cash register security regulation (Registrierkassensicherheitsverordnung, RKSV). All invoices and credit notes issued by your property are cryptographically signed in real time and reported to Austria’s FinanzOnline tax system.
This guide covers initial setup, day-to-day operation, and how to interpret fiscal documents in Cloudbeds.
RKSV compliance is legally mandatory for hospitality properties in Austria that exceed the revenue threshold set by the Bundesabgabenordnung. Non-compliance can result in significant fines.
Prerequisites
Before configuring the integration, ensure you have the following:
- A FinanzOnline (FON) account with Webservice access enabled. You will need your Teilnehmer-ID, Benutzer-ID, and Benutzer-PIN.
- The Austria Fiskaly integration enabled in your Cloudbeds Marketplace (contact your Cloudbeds account manager if not yet active).
- Admin-level access to your Cloudbeds property settings
Your FinanzOnline credentials are issued by the Austrian tax authority (BMF). Keep them secure — they are used to authenticate your cash register with the national fiscal database.
Support
For technical assistance with the Austria RKSV integration:
- Cloudbeds Support: support.cloudbeds.com
- Fiskaly Developer Documentation: fiskaly.dev (SIGN AT section)
- Austrian FinanzOnline Portal: finanzonline.bmf.gv.at
When contacting support, have your Cloudbeds property ID and your Cash Register serial number (visible in the Austria Fiskaly settings page) ready.
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