Using MB Way (Portugal)

What is MB Way?

MB Way is Portugal’s most popular mobile payment solution, used by over 75% of the banked population. It links directly to the guest’s bank account via their mobile number.

Why use it?

• Frictionless Mobile Checkout: The guest doesn't need to type in a 16-digit card number; they just use their phone number.

• High Trust: It is operated by the national interbank network, making it highly trusted across all age groups in Portugal.

Guest Experience

1. Guest selects MB Way and enters their mobile number.

2. They receive a push notification on their phone.

3. They tap to approve the payment in their MB Way app.

4. Checkout completes instantly.

Disputes & Refunds

• Disputes: While rare, guests can dispute charges for non-delivery of service. You will have 7 days to provide evidence (e.g., a signed folio or registration card).

• Refunds: Supported up to 365 days.