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Email Templates - How to send automatic confirmation emails to my Cloudbeds Booking Engine guests


In Cloudbeds PMS, you can create and schedule automatic confirmation emails to send to your guests when they create a reservation through your Cloudbeds Booking Engine. Check in this article how to configure your confirmation emails preferences.

Setting up Confirmation Emails for Cloudbeds Booking Engine Reservations

After completing their booking on Cloudbeds booking engine, your guests will receive the confirmation emails either Reservation Confirmed or Pending Confirmation depending on your reservation confirmation type in your Policies.

Follow the next steps to set up your reservation confirmation type:

  1. Click on Manage (gear icon)
  2. Under Property Configuration, click on Policies
  3. On Confirmation Pending tab, choose the confirmation type:

You have the following options:

  1. Click Save
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