Italy POS-RT Pairing Requirement (2026)

A single RT can be paired to multiple POS terminals, and a single POS terminal can be paired to multiple RTs. For each connection, you must specify the address of the business unit where both instruments are used.

For merchants with multiple locations, it is strongly recommended to prepare a preliminary inventory before logging into the portal, noting:

• Each RT's matricola and the address where it is used
• Each POS terminal's Terminal ID, Acquirer tax code, Acquirer name, and the address where it is used

The portal allows you to download a CSV list of POS instruments pre-loaded from your financial operators to assist with this process ("Collegamento dispositivi" → "Elenco strumenti di pagamento elettronico"). For large merchants with many connections, a bulk CSV upload option is also available ("Collegamento massivo").

If you have signed separate convenzionamento contracts with two different Acquirers for the same physical POS (for example, one for debit card acceptance and one for credit card acceptance), you must register two separate connections to your RT - one per Acquirer contract - even though it is the same physical device.

The portal is pre-populated with POS data transmitted by financial operators. If a POS you use is missing, you can add it manually by entering the Terminal ID, Acquirer tax code, Acquirer name, and the convenzionamento contract number.

If the portal shows a POS that you do not own or have already returned, you should use the "POS non collegati" functionality to flag it. Note that this action is irreversible.

The following are not subject to the pairing obligation:

• Vending machines (distributori automatici)
• Fuel sales
• Electric vehicle charging
• Distance sales and other corrispettivi already exempt from RT certification (e.g., tobacco and monopoly goods)

Mixed-use scenarios: If you use a single POS for both exempt and non-exempt sales, the pairing is required. If you have a POS dedicated exclusively to exempt transactions, you may declare it as such in the portal to remove it from the list - this action is irreversible and that POS must not subsequently be used to process transactions that require a commercial document.

Yes - merchants using an RT can delegate the registration to an intermediary who holds a delegation for the "Accreditamento e censimento dispositivi" service within the "Fatture e Corrispettivi" portal.

Exception: Merchants who use the ADE's web procedure "Documento Commerciale on line" (instead of a physical RT) cannot delegate this task. They must perform the pairing themselves.

The initial pairing covers POS instruments active during January 2026. After that, merchants must update their registrations whenever a change occurs, including:

• A new POS is activated
• An existing POS is moved to a different location or connected to a different RT
• A POS or RT is decommissioned

For changes occurring after January 2026, the updated registration must be submitted between the 6th and last business day of the second month following the month in which the change occurred. For example, a change in April 2026 must be registered between June 6 and June 30, 2026.

Yes. Sanctions apply under Article 11, paragraph 2-quinquies of Legislative Decree 471/1997 for failure to correctly record the payment method (cash, electronic, or voucher) at the time of issuing the commercial document. Merchants should ensure that whenever a customer pays electronically, this is accurately reflected in the RT at the time of the transaction.

Additionally, the ADE will evaluate discrepancies between electronic transaction data reported by Acquirers and daily receipt data reported by merchants, taking into account the merchant's declared business activity. Merchants should verify that their ATECO codes are current and accurate in the "Cassetto fiscale" section of their ADE reserved area, and promptly update them if their activities have changed.

No. These rules introduce an additional obligation on top of existing fiscalisation requirements. Merchants must continue to operate their RT and issue commercial documents exactly as before.

Hardware & POS Registration (Agenzia delle Entrate)

Compliance with this regulation is a direct obligation between the merchant and the Italian government. While Cloudbeds provides tools to assist with property management, the registration of pairings on the government portal must be performed by the property owner or their tax advisor.

What you need to do:

1. Log into your reserved area on the Agenzia delle Entrate portal ("Fatture e Corrispettivi").
2. Navigate to "Collegamento dispositivi" → "Gestione collegamenti".
3. For each RT you use, locate its matricola and pair it with the relevant POS instruments:
   • For Cloudbeds Payments users (Stripe terminals): you can find the serial numbers for each connected device by navigating to:
     Account->Settings->Finance->Payment Options->Accept Card-Present Payments-> Terminals in your Cloudbeds Account. Each device you have registered with your account will be listed here along with the serial number you can use to register the Terminal ID.  
     Note: if you are not using any card present devices, you will not see any terminal listed here, and you should only be required to register any required information related to online payments.
   • For virtual payment instruments (online payment processing): only the Acquirer's tax code and name are required.
   • If you are requested to provide a serial number for your online payments, provide your Stripe Account ID.  You can find your Stripe Account ID by logging into your Cloudbeds account and navigating to Account->Settings->Finance->Payment Options->Credit Card and scrolling down to the Payment Gateway section. 
   • For payments processed via Stripe, select Stripe Technology Europe, Limited as the Acquirer.
   • If you do not see this option listed, you may add this information manually by providing the following information:
     1. Acquirer Italian/Italiano or Abroad/Estero: Abroad/Estero
     2. Codice Fiscal Acquirer: 97979220155
     3. Name/Denominazione Acquirer: Stripe Technology Europe, Limited
     4. Agreement Number/Numero di contratto di convenzionamento: Your Stripe Account ID
   • You can find your Stripe Account ID by logging into your Cloudbeds account and navigating to ‘Account -> Settings -> Finance -> Payment Options-> Credit Card‘ and scrolling down to the Payment Gateway section. 
   • More information regarding these requirements are available here. 
4. For each pairing, confirm the address of the business unit where the RT and POS are used.
5. If any of your POS instruments are not listed in the portal, add them manually.

Cloudbeds Integration Status:

• Epson Fiscal Printers: Cloudbeds is currently piloting an integration to automate data sync. An integration is not required to be compliant; you may continue to use your fiscal printer as a standalone device.
• E-Fiscalization (Digital Receipts): Cloudbeds is currently piloting an E-Fiscalization integration as an alternative to the Epson printer integration.  This will appear as Fiskaly E-Invoicing in the portal. 
• Cloudbeds Payments (Stripe terminals): Cloudbeds expects to have a compliant solution in place by the May 2026 deadline. Further guidance on the specific Terminal ID and Acquirer details for Stripe terminals will be communicated as this information becomes available.