How to connect Thermal to Cloudbeds PMS


Thermal is a community of surfers that offers a hand-picked collection of surf trips, with a focus on guides to create authentic travel experiences. With a wide range of  travel options, Thermal allows connecting with other people in the surfing industry and booking trips across the world.

How to connect Thermal to Cloudbeds PMS

Step 1 - Getting Started
  • If you do not have an account at Thermal:
    Send an email to the Thermal Support Team, and request them to create an account for you.
  • If you do have an account at Thermal:
    Proceed with Step 2.
Step 2 - Start mapping Thermal in Cloudbeds PMS
  1. Click on Manage (gear icon)
  2. Access the Channels tab.
  3. Search for Thermal in the channels list, and click Not Setup to start the connection process.
  4. Click on Enable channel.
  5. Enter your Thermal Hotel ID and password, provided by the Channel Support. Email if you don't have this information.
  6. Click Continue.
  1. Select the Thermal rooms from the drop-down menu so they correspond to the Cloudbeds PMS rooms.
  2. Click NEXT STEP when completed.
  3. Add Base Rate Adjustment for each room type if needed.
  4. Click CONTINUE when completed, or if you want to skip this step.
  5. Click Full Refresh to send rates/availability from Cloudbeds PMS to Thermal.

Once you have completed the mapping, you’re all set! Email to inform them, and they will confirm that the room information matches up.

Frequently Asked Questions

Which features does this channel support?

Thermal supports:

  • Automatic Adjustments
  • Minimum length of stay (MinLos)
  • Maximum length of stay (MaxLos)
  • Cancellations
  • Modifications
  • Download Bookings

Thermal does not support:

  • Close to Arrival
  • Close to Departure
  • Credit cards
  • Advanced Rate Plans

Should you have further questions, you can contact the Thermal Support Team.

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