This article explains how to manage post-stay billing by transferring charges from a checked-out reservation to an Accounts Receivable (AR) account and generating an invoice from there.
Overview
For properties using the new Fiscal Documents Service, you can now move outstanding balances from a reservation to a centralized AR ledger. This allows you to manage corporate billing or delayed payments separately from the individual reservation folio.
Step 1: Move Folio Charges to Accounts Receivable
Before you can invoice from AR, you must transfer the charges from the reservation.
Requirement: The reservation must be Checked Out and have a balance due.
Navigate to the reservation folio.
Select the Move to Accounts Receivable action.
Choose an existing AR account from the list.
Note: All folio charges are transferred together; you cannot select individual charges for this transfer.
Note: Payments recorded on the reservation are not transferred.
Undo: If you make a mistake, this transfer action can be undone.
Step 2: Create an Invoice from the AR Account
Once the charges are moved, the invoicing process happens within the Accounting module.
Navigate to Accounting
-> Accounts Receivable and select the relevant account.
Click the + Invoice button.
Complete the Recipient Form: Choose whether to bill a Person or a Company.
Select Charges: The charges transferred from the reservation will be available for selection.
Set Due Date: You can specify a custom due date for the AR invoice.
Add Payments (Optional): If you need a payment to appear on the AR invoice, you must add it directly to the AR account using the + Add Payment action.
Important Details & Limitations
Invoice Appearance: Transferred charges currently appear as a single line item labeled "Transfer to Accounts Receivable Ledger".
Source Filter: You can find these invoices in Accounting
-> Invoices and Documents by filtering the Source to "Accounts Receivable".
Individual Folios Only: Currently, transfers to AR are supported for individual reservation folios only; Group folios are not yet supported for this workflow.
Availability: This feature is only available for properties migrated to the Fiscal Documents Service.
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