This article explains how to install Facebook Messenger on your Cloudbeds Booking Engine.
Overview
The Facebook Messenger drives conversations with your guests from within your Booking Engine page.
Use this feature to:
- Increase bookings
- Connect with your guests
- Answer questions
- Offer support and more information about your property and services.
Add Facebook Messenger to your Booking Engine
Messages sent through the messenger, will be received on the Facebook end, not in Cloudbeds PMS.
Troubleshooting
Messenger Script Block
Problem:
The accommodation images are not clickable and cannot be enlarged.
Solution:
To fix the previously described issue and trigger the accommodation image gallery correctly in the Booking Engine, follow the instructions below:
- Go to the Customize the Booking Engine section
- Click on the Gallery Design tab
-
Add this line:
window.addEventListener("load",function() {
above this line of code:window.fbAsyncInit = function() {
-
Add this line:
});
above this tag:</script>
- Save your changes