LUEX Surf & Snow Travel is one of the world's leading online agencies providing unbiased, operator-independent expert advice for trips around the world. They connect travelers with the best, most reputable suppliers and operators while providing safe booking options, best price guarantee and customer service with love.
How to connect LUEX Surf & Snow Travel to Cloudbeds PMS
If you don't have an account with LUEX Surf & Snow Travel yet, marketing materials should be prepared beforehand, to make the Onboarding and activation process fast.
These materials should be sent directly to myallocator@luex.com
Required Marketing Materials
Send the following details with as much information as you can to LUEX Surf & Snow Travel. Also, send over as many pictures you have for your property.
- Hotel/Accommodation Trading Name
- Owner's website
- How do you describe yourself: Surf Camps, Hotel, Hostel, or what else?
- Contact Person
- Phone
- Google Map Link
-
Key Facts - Some key facts about the property
- 5 most important Unique Selling Propositions
- Concept of the trip
- Trip location
- Details about the accommodation itself
- The value for money
- Guests profile
- Any other details that make the trip special and different from the rest
-
Accommodation:
- Room types
- Any specials (eg. A Treetop Loft, Tinyhouse)
- Anything else worth mentioning regarding the surf house/resort/camp
-
Conditions/Accommodation - Examples:
- Accommodation location
- Waves and surf conditions
- Transfers offered
-
Packages - Examples:
- Deals offered (Surf lessons/guiding packages/yoga packages, etc.)
- Package customization (If available)
- Most popular package
- Concept description
-
Photos/Videos (Most important ones) - Send high quality photos of:
- Each of your room types
- The common areas
- The property
- And whatever you want to show
- Videos: Share whatever you want to show on LUEX Surf & Snow Travel Surf & Snow Travel (YouTube links or similar are fine)
Once you sent the above marketing materials to LUEX Surf & Snow Travel, access your Cloudbeds PMS account and follow the steps:
- Click on Channels tab
- Find LUEX Surf & Snow Travel channel and click NOT SETUP, CLICK TO SETUP
- Select CREATE NEW LISTING

- Ensure that you have read and that you Agree to the Terms & Conditions for LUEX Surf & Snow Travel
- Click CONTINUE
Make sure to save your LUEX Surf & Snow Travel ID and Password credentials for future reference.

When the connection between myallocator (channel manager by Cloudbeds) and the channel is established, you should contact LUEX Surf & Snow Travel team to activate your property.
Then mapping between LUEX Surf & Snow Travel and Cloudbeds PMS will be already in place. Make sure that everything is correct.
After the account is created, send the following information to myallocator@luex.com:
- Supplier preferred display name (for bank statements)
- Payout preferences:
- payout currency
- bank account holder name
- bank account holder country and address
- bank account number/IBAN
- bank details (country, name, swift code)
- correspondent bank details if applicable
- Supplier Billing address
- Supplier Company name, registration number, VAT number if applicable
- Property preferred display name
- Property country
- URL to property page (if exists)
- Property general terms and conditions
- URL to general terms and conditions if exists
- Property contacts (executive, reservations, billing, marketing, airport meet, emergency):
- Name
- Skype (optional)
- Phone number (optional)
- WhatsApp number (optional)
- Viber number (optional)
When the connection between myallocator and LUEX Surf & Snow Travel is established and you are ready, the LUEX Surf & Snow Travel team should be contacted to activate your property and start selling it on luex.com.
In case if your property is already listed on LUEX Surf & Snow Travel website (e.g. it’s listed as non-bookthrough property) you don't need to send marketing materials to LUEX Surf & Snow Travel.
If unsure, please contact them at myallocator@luex.com.
Step 1 - Enable myallocator integration
If you already have a LUEX Surf & Snow Travel account and want to enable myallocator as your channel manager, follow the steps below:
- Click on Channels tab
- Find LUEX Surf & Snow Travel channel and click NOT SETUP, CLICK TO SETUP
- Select CONNECT EXISTING LISTING
- Insert your LUEX Surf & Snow Travel Hotel ID and Password
In case if login credentials are missing or wrong – please contact LUEX Surf & Snow Travel at myallocator@luex.com
- Follow the wizard - For further details, check section Start Mapping LUEX Surf & Snow Travel in Cloudbeds PMS
When the connection between myallocator and LUEX Surf & Snow Travel is established and the supplier is ready – the LUEX Surf & Snow Travel team should be contacted to reconfigure your property on luex.com
On your Cloudbeds PMS account,
- Click on Channels tab
- Search for LUEX Surf & Snow Travel and click on READY FOR MAPPING
- Click on CONNECT EXISTING LISTING

- Your credentials will be automatically entered - Click on CONTINUE to proceed
- Map one Cloudbeds PMS room type to one room type on LUEX Surf & Snow Travel and click NEXT STEP
Check the following article to learn more about Distribution Channel Mapping
- Enter a base rate adjustment, if needed and click CONTINUE
Frequently Asked Questions
LUEX Surf & Snow Travel supports:
- Automatic adjustments
- Minimum length of stay
- Maximum length of stay
- Closed to Arrival
- Closed to Departure
- Closing rate plan for bookings
- Advanced rate plans
LUEX Surf & Snow Travel does not support:
- Credit cards
- Reservation modifications