How to set up TicketBAI for Spain Basque E-Invoicing

This guide is intended only for customers participating in the Limited Release phase, as the integration is not yet available in the Cloudbeds Marketplace.

General Availability is expected in Q1 2026; additional details will be shared closer to launch.

1. Setting up the property

Go to AccountAccount menu icon.png-> SettingsSettings icon.png-> PaymentsPayments icon.png-> Invoicing

In Invoicing Details:

  1. Check Show company details under the subtitle Company Details.
  2. Enter your NIF/CIF in the field Tax ID Number 1. Leave Tax ID Number 2 empty. 
    • The NIF/CIF should be a letter followed by 8 numbers without any spaces or symbols.
    • Important Note: If you have other properties that use this same tax id, make sure they all have the exact same tax id.
  3. Set the invoice’s title and internal sequence number.


Note: The prefix, number and suffix will only be used internally. The official invoice series and numbering sequences are handled separately.

In Invoicing Settings:

  1. Choose when invoices are generated.
  2. Go to AccountAccount menu icon.png-> SettingsSettings icon.png -> PaymentsPayments icon.png -> Taxes and Fees and make sure that, from the list below, you have the necessary taxes configured.

    Type Description Category Classification Available for Type Amount Charge on top of fees
    Tax IVA 4% Inclusive VAT (IVA) Items; Reservations Percentage of total amount 4% No
    Tax IVA 10% Inclusive VAT (IVA) Items; Reservations Percentage of total amount 10% No
    Tax IVA 21% Inclusive VAT (IVA) Items; Reservations Percentage of total amount 21% No
  3. Go to SettingsSettings icon.png-> PropertyProperty icon.png -> Sources and make sure all sources have the right taxes assigned.

  1. Go to SettingsSettings icon.png-> PropertyProperty icon.png -> Product and make sure all products and services have the right taxes assigned.

2. Setting up the app

  1. Find the app in the Marketplace and use these instructions to connect it to your property:
    How to connect an app to Cloudbeds PMS
  2. Once the connection process has finished, you will be redirected to the application’s settings. 
  3. At the app’s settings for your property you’ll find the following settings:
    1. Device Serial Number (“Número de Serie del Dispositivo”)
      • This value is generated by the integration and it’s an official value. The user will need this value to register the integration as a device at TicketBAI’s website.
    2. Invoices series (“Serie de facturas”)
      • This option must be set for the integration to be able to issue official invoices. We recommend only using letters.
      • Important Note: If other properties use the same tax id, make sure they all use different series.
    3. Next invoice number (“Próximo número de factura”)
      • The next invoice will be issued using this number. If you’re using an invoice series that was already being used on a different system, please check in TicketBAI what is the subsequent invoice number.
    4. Rectifying invoices series (“Serie de facturas rectificativas”)
      • Rectifying invoices should have their own unique series. We recommend only using letters.
      • Important Note: If other properties use the same tax id, make sure they all use different series.
    5. Next rectifying invoice number (“Próximo número de factura rectificativa”)
      • The next rectifying invoice will be issued using this number. If you’re using an invoice series that was already being used on a different system, please check in TicketBAI what is the subsequent invoice number.

3. Registering the integration at TicketBAI’s Portal

  1. Go back to the app’s settings and take note of the Número de serie de Fiskaly como dispositivo.

  1. With the Número de serie de Fiskaly como dispositivo in hand, follow this Fiskaly’s Guide.
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