This guide explains two core configuration areas that shape your hotel’s pricing strategy in Revenue Intelligence: Room Hierarchy (guardrails vs. competitor median) and the new Rate Rules (baseline positioning, day/month adjustments, lead time, and aggressiveness).
How to access these settings
- Open the Account Menu (top-right)
- Click Settings.
- Go to Rate Management, then choose Room Hierarchy or Rate Rules.
Room Hierarchy (pricing guardrails)
The Room Hierarchy section allows you to control pricing guardrails for your property. This includes both Base Rate Limits and offsets per room type.
Base Rate Limits
Use the fields Minimum vs Competitor Median and Maximum vs Competitor Median to define guardrails for your pricing relative to the market:
- Enter a negative value to allow pricing below the competitor median.
- Enter a positive value to allow pricing above the competitor median.
Examples: -20% means up to 20% below competitor median; +10% means up to 10% above competitor median.
Room Hierarchy
Below the guardrail settings, you can configure the Room Hierarchy for each room type. For every room type, you can set:
- Offset – adjustment relative to the base rate.
- Minimum Rate – the lowest allowed rate for that room type.
- Maximum Rate – the highest allowed rate for that room type.
| ⓘ When you edit values, changes are highlighted in blue. To finalize your updates, click Save. |
Rate Rules (baseline strategy & fine-tuning)
Rate Rules is a powerful new section that lets you set your hotel’s “normal” market positioning. It gives you a clear starting rate when conditions are on target; the optimizer then works around this baseline.
Base adjustment
Set your typical average position vs. competitor median (-75% to 100%). This determines the baseline used across the other controls.
Day-of-week adjustments
After setting the base, refine by weekday. The chart compares market rate (green), your current hotel rate (light blue), and the new hotel base rate (dark blue). Enter % adjustments per day (range -75% to 100%) to align with normal weekday patterns.
Monthly adjustments
Apply the same approach by month to reflect seasonality. Adjust the baseline for each month to mirror typical demand patterns.
Lead time adjustments
Optionally fine-tune by booking window (e.g., 0–7, 8–14, 15–30, 31–90, 90+ days). In most cases, leave these at 0%—the AI optimizer will automatically handle booking-window behavior. Use only when given specific strategy guidance.
Aggressiveness
Choose how assertively the system reacts to pickup and market changes: Very Conservative, Conservative, Moderate, Aggressive, or Very Aggressive.
Recommended default: Moderate.
Save your changes
After updating any settings, click Save Changes to apply them to your property.
Comments
Hello,
I have a question as I am considering Revenue Intelligence. In the Room Hierarchy, will it allow you to set pricing of virtual room units independent from their physical unit counterparts? For example, if I have a virtual '4-bed Private Dorm Room' that contains 4 physical BEDS within, can each of these room type rates be set independently?
I ask because I know of other RMSs that do not allow you to set virtual room rates in their system. In my example above, they use a background formula which is:
(Physical) Dorm Bed Rate x # of Bed units in Room = Private Dorm Rate (Virtual)
Pricing of Private Dorm products can be much more strategic than that.
Thanks!
Hello, Ryan Murfitt,
We've already created a new support ticket for your request about Revenue Intelligence. Our dedicated Support Team will review this inquiry and reach out to provide assistance as quickly as possible.
Thank you!
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