Use this guide to configure two areas that shape your property’s pricing strategy in Revenue Intelligence: Room Hierarchy, where you define pricing boundaries and rate differences between room types, and Base Rate Rules, where you set your baseline market position and fine-tune it by weekday, month, lead time, and aggressiveness.
How to access these settings
- Open the Account Menu in the top-right corner.
- Click Settings.
- Go to Rate Management, then select Room Hierarchy or Base Rate Rules.
Configure Room Hierarchy
Use Room Hierarchy to define the pricing boundaries for your base rate and set how each room type should be priced relative to it.
Set the minimum and maximum rate boundaries
In the Min/Max Rate section, define the overall pricing boundaries Revenue Intelligence uses:
- Maximum Rate — The highest rate Revenue Intelligence can apply.
- Minimum Rate — The lowest rate Revenue Intelligence can apply.
- Comp above — How far above the competitor median your rate can be.
- Comp below — How far below the competitor median your rate can be.
The chart shows how the configured boundaries apply to your rates and compare with the competitor median throughout the year.
Set room-type offsets
In the Room Hierarchy table, enter an offset for each room type to define its price relative to the base rate.
- A positive offset makes the room type more expensive than the base rate.
- A negative offset makes the room type cheaper than the base rate.
- An offset of 0 applies the base rate without an adjustment.
Negative offsets allow you to change which room type is the cheapest in the hierarchy. Existing room-type offsets remain unchanged unless you edit them.
Choose the offset type
Select how Revenue Intelligence should calculate the room-type offsets:
- $ Absolute — Enter a fixed currency amount above or below the base rate.
- % Percentage — Enter a percentage above or below the base rate.
Revenue Intelligence calculates the Minimum Rate and Maximum Rate for each room type automatically based on the configured minimum and maximum rate boundaries and the room-type offset.
| ⓘ For absolute offsets, the negative value cannot be greater than the minimum base rate. For example, if the minimum rate is $500, the lowest supported offset is -$500. This prevents a negative rate from being sent to the PMS. |
Drag the rows to reorder the room types when needed. Review the calculated minimum and maximum rates, then click Save.
Base Rate Rules (baseline strategy and fine-tuning)
Use Base Rate Rules to define your property’s typical market position. These settings establish a baseline rate that Revenue Intelligence can adjust according to market conditions, pickup, and demand.
Base adjustment
Set your typical average position compared with the competitor median, from -75% to 100%. This determines the baseline used across the other controls.
Day-of-week adjustments
After setting the base, refine it by weekday. The chart compares the market rate in green, your current hotel rate in light blue, and the new hotel base rate in dark blue. Enter a percentage adjustment for each day, from -75% to 100%, to align the base rate with typical weekday patterns.
Monthly adjustments
Apply the same approach by month to reflect seasonality. Adjust the baseline for each month to match typical demand patterns.
Lead time adjustments
Optionally fine-tune the base rate by booking window, such as 0–7 days, 8–14 days, 15–30 days, 31–90 days, and 90+ days. In most cases, leave these values at 0%, because the AI optimizer handles booking-window behavior automatically. Use these fields only when you have specific pricing strategy guidance.
Aggressiveness
Choose how assertively the system reacts to pickup and market changes: Very Conservative, Conservative, Moderate, Aggressive, or Very Aggressive.
Recommended default: Moderate.
Save your changes
After updating the Base Rate Rules settings, click Save Changes to apply them to your property.
Comments
Hello,
I have a question as I am considering Revenue Intelligence. In the Room Hierarchy, will it allow you to set pricing of virtual room units independent from their physical unit counterparts? For example, if I have a virtual '4-bed Private Dorm Room' that contains 4 physical BEDS within, can each of these room type rates be set independently?
I ask because I know of other RMSs that do not allow you to set virtual room rates in their system. In my example above, they use a background formula which is:
(Physical) Dorm Bed Rate x # of Bed units in Room = Private Dorm Rate (Virtual)
Pricing of Private Dorm products can be much more strategic than that.
Thanks!
Hello, Ryan Murfitt,
We've already created a new support ticket for your request about Revenue Intelligence. Our dedicated Support Team will review this inquiry and reach out to provide assistance as quickly as possible.
Thank you!
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