Guest ID numbers and company fiscal numbers are considered sensitive personal information. The visibility of this information on your PDF invoices is determined by specific invoicing layout settings, not by any general "sensitive PII" flag.
How to Control Visibility:
- Company Fiscal/Tax Number: To show a company's tax ID on an invoice, you must enable the "Show company details" option. You can find this setting by navigating to:
Account-> Settings
-> Finance
-> Invoices and Documents. Once enabled, the company name and tax ID from the guest's profile will appear on the invoice.
- Guest ID/Document Number: This information will only appear if the "Use guest's Document Number" setting is enabled. You can find this option under Invoice Settings. If this setting is disabled, the guest's personal ID will remain hidden on the invoice, even if it is saved in their profile.
It's important to note that these two fields are mutually exclusive. If you enable the option to use the guest's document number, only that number will show on the invoice. If that option is disabled, only the tax ID will appear. Both will not display at the same time.
Also, please be aware that even if a user's permissions mask this information within the PMS for privacy, it will still appear on the invoice if the layout settings are enabled. If these numbers aren't appearing on your invoices, it's because the corresponding layout options are not turned on, or the information has not been entered into the guest's profile.
Comments
Please sign in to leave a comment.