Understanding Your Cloudbeds Payments Commission Statements (Europe & Mexico)

For Cloudbeds properties in Europe and Mexico, we now automatically generate monthly Commission Statements to help you meet local accounting regulations. These regulations require an itemized, legally recognized statement of all fees deducted by your payment processor.

Overview

For properties in Europe and Mexico, Cloudbeds automatically generates a monthly Commission Statement to support local accounting and reconciliation requirements. This document provides a detailed breakdown of:

  • the amount received by the property
  • transaction and processing costs,
  • and Cloudbeds commission fees.

Note that this document is a statement for accounting and informational purposes and not an official tax invoice. Due to varying local regulatory and invoicing requirements across different countries, Cloudbeds provides a standardized Commission Statement rather than a country-specific tax invoice for these fees.

The Commission Statement helps properties track and reconcile payment processing and commission-related charges on a monthly basis.

Key Facts

ItemDetails
Who receives it?All properties using Cloudbeds Payments in Europe and Mexico
Delivery date8th of every month
Period coveredPrevious calendar month (e.g., April data is published on May 8th)
Where to find itMenu→ Payments → Reports → Statements → Print or Export

How to access

  1. Menu Main menu icon.png
  2. Payments Payments icon.png
  3. Reports
  4. Click on three dots next to the needed statement
  5. Select to Print or Export Comissions

Description

Your Commission Statement provides a clear breakdown of various fees:

Label in PDFDescriptionWhere it appears in other Cloudbeds reports
Processing commissionsPayment-processing fees"Payment Fees" (Monthly Statement or Payout Report)
Chargeback commissionsChargeback fees"Chargeback Fees" (Monthly Statement or Payout Report)
Refund commissionsRefund + Non-Capture Authorization fees"CBP Assessments" (Monthly Statement or Payout Report)
Direct ratesInterchange-Cost-Plus fees"CBP Assessments Cost +" (Monthly Statement or Payout Report)

All fees shown on this statement have already been net-settled from your payouts. The PDF is provided for accounting compliance purposes only.

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