Cloudbeds Capital Overview

Cloudbeds Capital, powered by Stripe Capital, provides Cloudbeds Payments customers in the United States access to fast, flexible financing options to help you invest in your business growth. 

• Currently available for Cloudbeds Payments customers in the United States.
• Eligibility is based on factors like your payment volume and history on Cloudbeds.
• If approved, funds are typically available in your bank account as soon as 2 business days.
• No complications. Your personal credit score remains untouched. Automated payments that work with your business.
• Payments are made automatically through your Cloudbeds Payments balance, so you can focus on growing your business instead.

What is Cloudbeds Capital?

Cloudbeds Capital is a program that offers small business loans and merchant cash advances to existing Cloudbeds Payments customers in the US. It leverages Stripe Capital's sophisticated loan models, which analyze a hotel's existing payment data to formulate tailored financing offers. Cloudbeds Capital provides access to fast, flexible financing so you can invest in your business growth.

How Cloudbeds Capital Works?

1. Eligibility Check: If you’re eligible, based on factors that include your payment volume and history, you will automatically receive an offer via email from Stripe.
2. Select Your Offer: Choose the amount that’s right for your business needs. The financing fee and payment rate are clearly set based on the funding amount.
3. Receive Your Funds: After your submission is reviewed, if you are approved, the funds are deposited directly into your bank account.
4. Pay as You Earn: You’ll automatically pay down the financing with a fixed percentage of your Stripe sales, until the total amount (loan/advance + flat fee) is paid*. This means you pay more when your business has higher sales and less if business slows down.

Accessing Cloudbeds Capital

To view the Capital tab within the Payments Portal, two conditions must be met:

1. Your property must be eligible for and have an active Cloudbeds Capital offer. The Capital tab is only visible if your property has been invited to the program and has an available offer. You will be notified by email from Stripe and see a banner in your Payments Portal when you have an offer.
2. Your user role must have the correct permissions. You must have the "View Payout tab" permission enabled in your user role settings. By default, the Property Owner role has this permission, but it can be granted to other user roles as well. You can check and manage user permissions by going to: 
   Account → Settings → Users→ Roles.

If you meet these requirements but still can't see the Capital tab, confirm you are logged into the correct property and that your user role is properly assigned.

FAQ

1. How do you determine who qualifies for an offer?
   Eligibility is determined based on a combination of factors, including overall sales volume and history with Cloudbeds Payments. Eligible Cloudbeds Payments U.S. customers will receive an email if they have an offer available.
2. Do I have to pay interest?
   No, you’ll pay one flat fee that does not change. You won’t pay any interest on top of this fee.
3. Will applying for an offer affect my personal credit rating?
   Applying for financing through Cloudbeds Capital might include a personal credit check under some circumstances, but this credit check doesn’t affect your personal credit score. If a personal credit check is required, you will be notified during the application process.
4. What’s the difference between a loan and a merchant cash advance?
   Merchant Cash Advance (MCA): A merchant cash advance is a purchase of a merchant’s future receivables by YouLend. It’s not a loan or credit transaction. Purchased receivables are withheld from the merchant’s payment processing volume as a percentage specified in the YouLend Advance Agreement. Unlike a loan, there’s no fixed payment schedule or periodic debits. Instead, a merchant’s payments vary based on payment processing volumes.
   Loans: Business-purpose term loans are made by Celtic Bank to eligible businesses. These loans have a maximum term and periodic payments. If withholdings from payment processing receivables don’t meet a minimum amount (typically on a 30 or 60-day basis), shortfalls are debited from a linked bank account.
5. How do I pay down my financing?
   The total cost of your financing is your loan or advance amount plus a flat fee. Payment of your financing occurs automatically by deducting a percentage of your Stripe sales. This means you pay more when your business has higher sales and less if business slows down. The single flat fee isn’t charged upfront—it’s paid over the length of the financing.
   There’s no prepayment penalty, and you can make additional payments or pay the total amount you owe in full at any point in the Capital tab of your Payments Portal.
   Stripe automatically evaluates you for a new offer as you pay down your financing, regardless of whether you make additional payments or pay it off early.
6. What is a minimum payment?
   For Stripe Capital loans, a minimum payment is the minimum amount that you’re expected to pay to Stripe Capital every payment period. That period will be determined during underwriting and based on the total term of your financing offer. If your automatic payments do not meet this minimum, you’ll be required to pay the remaining amount at the end of the period. You can view your minimum payment amount in the Capital tab of your Payments Portal or in your Stripe Capital financing agreement.
7. Can I pay my financing early?
   Yes, you can make additional payments or pay the total amount owed in full at any point by clicking the “Make Payment” button in the Stripe financing overview page. There are no additional fees for early payment. Once you pay the total amount owed, you’ll automatically be evaluated for a new offer. Paying early does not automatically qualify you for a new offer.