Clear cache and cookies

This article explains the different ways to clear cache and cookies, depending on the browser you are using to visit our website..

Overview

When you visit our website for the first time, it stores information from the site in temporary files on a local directory called cache. The next time you visit our website, it loads directly from the cached copy instead of requesting to the server.

How to clear cache and cookies

An issue may arise when there's an update to our website (for example, a release), but it wasn't appropriately fetched (your computer is still pulling the cached data).

Solution: Clearing the cache will allow the browser to fetch the latest version of our website. It fixes certain problems, such as loading or formatting issues, missing buttons, unable to save updates, etc.

Other browsers

  • If you use Safari, refer to the screenshot below
  • For Opera, or another browser, check its support site for instructions and more information.
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