Cloudbeds Billing Portal - How to Change the Currency Setting

  • You cannot update the billing currency if there is a pending transaction in your billing portal account. This option will not be visible until the transaction is completed (on average, the process takes five business days).
  • The currency setting can only be changed once - it cannot be changed again! Make sure you want to change the currency setting before proceeding.

❗Due to recent changes in FX regulations from the Central Bank of Argentina:

  • Argentine cardholders can pay for the system only in ARS. Transactions in other currencies will be declined.
  • Non-Argentine cardholders cannot pay for the system in ARS currency. Transactions in ARS will be declined.
  • Argentinian customers with Wire Transfer as their payment method should have USD currency.

Default Currency Designation

When you first set up your Cloudbeds PMS account, your payment currency is defaulted to the currency that corresponds with your region based on the currencies below:

Supported Currencies:

  • United States dollar (USD)
  • Canadian dollar (CAD)
  • Pound sterling (GBP)
  • Euro (EUR)
  • Australian dollar (AUD)
  • Brazilian real (BRL)
  • Chinese Yuan Renminbi (CNY)
  • Japanese yen (JPY)
  • Indian rupee (INR)
  • Icelandic krona (ISK)
  • Argentine peso (ARS)
  • Colombian peso (COP)
  • Russian ruble (RUB)
  • Mexican Pesos (MXN)
  • Thai Baht (THB)
  • Indonesia Rupiah (IDR)
  • Sri Lanka Rupee (LKR)
  • Malaysian Ringgit (MYR)

Examples:

Location Currency
Ireland EUR
Middle East  EUR - since there's no corresponding currency available for this region
Japan JPY
Canada CAD

How to Change Billing Portal Currency

  1. Go to the Billing settings and scroll down to the Billing Currency section
  2. Click to edit
  3. Read the warning first:
  • You can only do this one time
  • If you have entered payment details, you must re-enter them after confirming this change.
  • You must pay all outstanding invoices before changing your currency
  1. Click on the Drop-Down and select the desired currency
  2. Click save

The Exchange rate is automatically calculated from today's exchange rate as provided by this resource.

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