If you don't see the answer you're looking for here or anywhere else in our resources, please contact our support team.
To learn more about our referral program, see Getting Started with Cloudbeds Ambassador
Commissions are reviewed monthly and Ambassadors are paid via a virtual visa gift card. To learn more about getting paid, see When and how do I get paid?
No! All hospitality professionals are welcome to join, see Who can Apply?
Yes. Visa debit cards are accepted around the world.
Please note gift cards are administered by Tango Card so it is not possible for Cloudbeds to troubleshoot any issues!
Please visit here if you are having any issues.
Whenever someone clicks on your unique share link, a small tracking cookie is placed on their device. This cookie helps us know that you referred the visitor and links them back to your account.
After clicking on the link, your referral has up to 90 days to sign up for a demo. The cookie will expire after 90 days so if they sign up for a demo 100 days after clicking your link, they will not be linked back to your account.
If your referral signs up for a demo within 90 days of clicking your referral link and becomes a paying Cloudbeds customer, we know that you should be getting credit for the referral.
Not at the moment. The Cloudbeds Ambassador program only supports virtual Visa gift cards for reward payouts.
You need to receive permission from Cloudbeds before using any of content or graphics from the Cloudbeds website.
Additionally, please reference our Brand Guidelines to understand how to refer to our brand.