Cloudbeds is releasing an update to the myfrontdesk system in November 2018. This update includes improvements to adding payment process, viewing credit cards security, reservations assignments for properties with shared inventory and other.
Earlier there have been two places where a user could manage credit card viewing permissions: on Roles page and Security page. Now we've moved permission to view credit card for myfrontdesk users to be configured only on Security page.
Only a property owner can manage this permission, so we recommend all Property Owners review their Security page to confirm only the users that should have access to view credit card details actually have access.
Please, check this article for more information on Credit Card Viewing: Viewing Credit Card Details: All You Need To Know
We’ve made the transition as simple as possible. If a user still has not set up their credit card password, the system will prompt the user to set a password the next time they attempt to log in.
Cloudbeds now supports two Payment Collect Options for Traveloka and Ingoibibo - Channel Collect and Hotel Collect.
This means that properties
- will see the payment type on Reservation Details page if booking came from Traveloka or Ingoibibo (for future bookings; for informative purposes only)
- can apply different commission and taxes/fees for Ingoibibo/Traveloka Channel Collect and Hotel Collect (on "Reservation Sources" page)
- will be able to set up processing methods for each payment option (on "Payment Options" page)
“Smart Date” is a new feature in the Cloudbeds folio that indicates payment or refund getting added will be time-stamped for the current date.
If a user is marking a payment for sometime in the past (not possible with adding cash payments) then the user can uncheck the Smart Date box and choose a date in the past.