How to Connect Ingoibibo/Goibibo to myfrontdesk


Makemytrip, Goibibo, HotelTravel, and Easytobook have all rolled into one single channel - Ingoibibo making it one of the largest online hotels booking engine in India and also one of the leading air aggregators.

If you wish to connect to the OTAs Easytobook, Makemytrip, and Hoteltravel, you should do so via the Ingoibibo channel

Things you should know before you get started:

  • Please check the FAQ section of this article before connecting to this channel

How to connect Ingoibibo to myallocator

Step 1. Register an account at Ingoibibo

If you already have an account with Ingoibibo (Makemytrip, HotelTravel, Easytobook) - please proceed to step 2.

Go to , fill in the information about your property and click 'Register Now'.

Complete the account with all the necessary information

Step 2. Connect Ingoibibo account to Cloudbeds inside Ingoibibo Extranet

1. Login to Ingoibibo Extranet and open 'Property' section

2. Go to Channel Manager tab

3. Select 'Cloudbeds' as your channel manager, click ADD

Step 3. Connect and map Ingoibibo inside myfrontdesk

1. Login to myfrontdesk, go to Manage > Channels

2. Search for Ingoibibo (Goibibo) > click 'Not Setup'

3. Enter your access token and hotel code (contact your Goibibo Account Manager to get this info) and click NEXT

4. Map the corresponding rooms between myfrontdesk and Ingoibibo, click NEXT when done:

5. Add a base rate adjustment for each room type if needed (here you can enter a discount or an increase of your base rate for this specific channel) and click NEXT:

6.  Perform a Full Refresh to send rates/availability from myfrontdeskto the channel

Please note that myfrontdesk sends only Base Rates (which are set in myfrontdesk) to Ingoibibo. Rate plans or promotional packages should be set up directly in Ingoibibo

Frequently Asked Questions

Rates, Taxes/Fees, Commission and Payment Methods Setup

Myfrontdesk separates Ingoibibo Hotel Collect and Ingoibibo Channel Collect. This means that you will see in a reservation whether the payment is paid directly to the hotel, or collected by the channel before getting paid out to the property.

You can also set up different taxes, fees, commissions, and payment methods for both Ingoibibo Hotel Collect and Channel Collect

How myfrontdesk receives the rates from Ingoibibo

The channel representatives have confirmed that they may round the amount of reservation sent to myfrontdesk in some cases. They round off the value of net amount.
Unfortunately myfrontdesk can't change this, because rounding occur on OTA side.

If you notice mismatches between the reservation rate in myfrontdesk and on Ingoibibo - please reach out to your Ingoibibo manager to check why the amount was rounded. You can also edit the reservation rate manually in myfrontdesk to correct the amount.

Taxes, Fees and Commission Setup for Ingoibibo Hotel Collect and Channel Collect

Please make sure that any Rate-Based Taxes were configured as an 'Inclusive' tax - Subtotals received from this channel already include taxes.

Check more details about Rate-Based Taxes configuration here:  Rate-Based Taxes (Dynamic Tax)

1. After you have completed the channel mapping in myfrontdesk, go to Reservation Sources

2. Open 'Third Party Sources' tab

3. Here you will find the Ingoibibo field

4. Configure taxes/fees and commission for Channel Collect (if applicable)

5. Configure taxes/fees and commission for Hotel Collect (if applicable)

Payment Methods for Ingoibibo Hotel Collect and Channel Collect

To setup payment methods - payment processing should be enabled

1. In myfrontdesk, go to Payment Options

2. Scroll down to 'Processing Methods'

3. Select payment method for Ingoibibo Hotel Collect and Channel Collect separately:


Error Message: 'NoneType' object has not attribute 'hour'

The following error can be solved once you update your Checkin and Checkout time at Goibibo extranet.

3S0lQfSWpOXQX9wQ5WdoVjXOY (388×72) - Google Chrome

Log in to your Goibibo extranet and access 'Property' section in order to setup/update your Checkin and Checkout time.

If needed, you can also ask your Goibibo Business Development Manager to do it so.

Have more questions? Contact Support


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