How to Connect Best Day to myfrontdesk

Follow

Best Day Travel is a 100% Mexican enterprise established in Cancun since 1984, with renowned prestige in the tourist industry all over the country, perfecting day after day the personalized service concept that has distinguished them since the very beginning.

Things you should know before you get started:

  • Please check the FAQ section of this article before connecting to this channel

How to connect Best Day to myfrontdesk

Step 1 - Getting Started

Please be aware that Best Day has some minimum requirements that must be met in order to belong to the portfolio of Best Day - If you have any questions about the requirements please contact Best Day support team directly.

If you do not have an account at Best Day:

Send an email to Best Day support team to create an account according to your region:

If you have an account at Best Day:

Go ahead and proceed with Step 2.

Step 2 - Select/Enable myallocator as Channel Manager at Best Day
  1. Reach out to your Best Day account manager and ask them to create the channel manager credentials.
  2. The account manager should send these credentials to support@cloudbeds.com and Cloudbeds support team will proceed and enable the channel for you
  3. A confirmation email will be sent by Cloudbeds support team to confirm the channel is ready for mapping.
  4. Proceed with Step 3
Step 3 - Start mapping Best Day in myfrontdesk
  1. Click on Manage (gear icon)
  2. Open Channels
  3. Search for Best Day and click on Ready for mapping.
  1. Login with the Best Day credentials by clicking on Continue to start the mapping process
  1. Map the room types created in Cloudbeds with their corresponding rooms in Best Day. A drop-down menu will display all the existing rooms in the channel's extranet.

Do not map multiple rooms to one single room in myfrontdesk or channel. The room mapping must be one-to-one.

For detailed information about the mapping process please check this article: Distribution Channel Mapping Guidelines

  1. Rate Plan Mapping: Use this page to configure the rate plan(s) you want to sync between this system and Best Day. You must map at least one rate plan per Channel Accommodation Type to ensure proper rate sync.

You can create multiple rate plans for each room type and have those sync to Best Day. Click here to check further information.

Although Best Day supports the Extra Person Fee pricing, only two types of Rate Plans will receive the extra bed rate on the channel manager.

If you work with extra person fee on myfrontdesk side and would like to send to Best Day, please ensure that your rooms on the Best Day side were enabled for an EP or BI rate plans.

Once that is done, you will be able to set the extra bed rate in the channel mapping (please check next steps) and the extra bed rates will appear on Best Day.

Below, you can see how to check if your rooms already have the Rate Plans (EP and BI) mentioned above

  1. Add Base Rate Adjustment for each room type, if needed. Click Next when completed or if you want to skip this step.
  1. Extra settings: Once you have the correct rate plans enabled as mentioned above, you will be able to setup the extra settings to be displayed on Best Day: Extra Bed Rate, Child Rate, Junior Rate Settings

The option(s) you select below must match what is set in your Best Day extranet

  1. Send a full refresh to update availability and rates to the channel.

The setup is complete.

Frequently Asked Questions

Which features does this channel support?

Best Day supports:

  • Cancellations;
  • Minimum length of stay;
  • Maximum length of stay;
  • Rate Plan Mapping;
  • Close Day (Stop Sell);
  • Closed to Arrival;
  • Closed to Departure

Best Day does not support:

  • Modifications
  • Credit Cards details

Although Best Day supports the Extra Person Fee pricing, only two types of Rate Plans will receive the extra bed rate on myallocator (channel manager by Cloudbeds)

If you work with extra person fee on myfrontdesk side and would like to send to Best Day, please ensure that your rooms on the Best Day side were enabled for an EP or BI rate plans as explained above.

Powered by Zendesk