Connecting BestDay with myfrontdesk

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This article will show how to setup BestDay to connect with your myfrontdesk.

How to connect BestDay to myfrontdesk

Step 1 - Getting Started

1. If you don’t have an account at BestDay:
Click here to setup your property with them first by registering your property.

2. If you do have an account at BestDay:
Go ahead and proceed with Step 2

Please be aware that BestDay has some minimum requirements that must be met in order to belong to the portfolio of BestDay - If you have any questions about the requirements please contact BestDay support team directly.

Step 2. Select/Enable myallocator as Channel Manager at BestDay
  1. Please contact your BestDay account manager and ask them to create the channel manager credentials. The account manager should send these credentials to support@myallocator.com and myallocator support team will proceed and enable the channel for you.
  2. Wait for myfrontdesk Support team to confirm the connection
  3. When BestDay confirms the connection, they will email the Cloudbeds support team and we will enable the connection for you.

Do not worry, you will receive an email notifying you that BestDay is ready for mapping!

Step 3. Start mapping BestDay in myfrontdesk
  1. In myfrontdesk go to Channels and search for BestDay
  2. If you have correctly completed the steps above, BestDay will be displayed on your channels list as 'Ready for mapping'. Click on the yellow button to proceed.

If you're seeing a red button 'not setup, click to setup' instead of "Ready for mapping" button, it means that BestDay did not enable myallocator as your channel manager or they did not send the credentials to Cloudbeds support team yet.

Please go ahead and contact your account manager to check the connection status.

2. Click 'NEXT' to start the mapping process (at this point, your credentials has been already enabled by Cloudbeds support team)

3. Select HotelBeds rooms from the drop down which correspond to myallocator (channel manager by Cloudbeds) rooms and click NEXT when completed.

For detailed information about the mapping process please check this article: Distribution Channel Mapping Guidelines

4. Select which Rate Plan created for the room type on BestDay will be controlled by the channel manager

Although BestDay supports the Extra Person Fee pricing, only two types of Rate Plans will receive the extra bed rate on myallocator.

If you work with extra person fee on myfrontdesk side and would like to send to BestDay, please ensure that your rooms on the BestDay side were enabled for an EP or BI rate plans.

Once that is done, you will be able to set the extra bed rate in the channel mapping (please check next steps) and the extra bed rates will appear on BestDay.

Below, you can see how to check if your rooms already have the Rate Plans (EP and BI) mentioned above

If you have issues enabling the rate plans, please contact BestDay support team. We are not able to make changes on your channel's extranet.

5. Not Mandatory - Set up Base Rate Adjustments for each room on  BestDay discount or an increase of your base rate for this specific channel which is often used to cover the cost of channel fee).

Click NEXT when completed or if you want to skip.

6. Once you have the correct rate plans enabled as mentioned above, you will be able to setup the extra bed rates to be displayed on BestDay.

You're done!

7. Leave checkbox 'Send full refresh' checked

Frequently Asked Questions
Which features does this channel support?

BestDay supports:

  • Automatic adjustments;
  • Minimum length of stay;
  • Closing rate plan for bookings;
  • Automatic adjustments for cancellations;
  • Maximum length of stay;
  • Close days for arrival;
  • Close days for departure

Although BestDay supports the Extra Person Fee pricing, only two types of Rate Plans will receive the extra bed rate on myallocator.

If you work with extra person fee on myfrontdesk side and would like to send to BestDay, please ensure that your rooms on the BestDay side were enabled for an EP or BI rate plans. Check all the details on Step 3 of this article

Have more questions? Contact Support

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