How to Connect Viagio (former HostelCulture) with Cloudbeds PMS

This article will show you step-by-step instructions to activate your Viagio account with Cloudbeds PMS.

If you do not have an account with Viagio

If you do not have an account yet with Viagio, you can create an account from within Cloudbeds PMS using our Express Registration feature.

In Cloudbeds PMS:

Channels
search for Viagio
click Not Setup, Click To Setup

Select CREATE NEW LISTING - If you wish to create new Viagio account from Cloudbeds PMS

Agree to the Terms & Conditions
Click CONTINUE

DEMO Mountain Resort and Spa - Settings - Channel Distribution - Channel Setup - Google Chrome

Now, that your account has been created, you will receive a confirmation e-mail with further instructions to your e-mail address (Cloudbeds PMS registered email address) to confirm the account.

Click Confirm your registration button from the message
Then you will be redirected to Viagio page to create account password.

If you try to create a Viagio account using the Express Registration feature and already have a Viagio account for your property, you will receive the following error:

In Cloudbeds PMS:

Go back to Channels page
Click on Viagio Setup Completed

Since you created the Viagio account within Cloudbeds PMS, it will automatically input the Hotel ID and Password
NEXT

If you do have an excisting account in Viagio

Locate your Viagio Property ID
In the example below, the Property ID is: 1234

Login to Cloudbeds PMS and go to Channels
Navigate to Viagio

Select CONNECT EXISTING LISTING

Enter your login information: Property ID and Viagio back office password
Click Next

Step 2 - Start mapping Viagio in Cloudbeds

Map your rooms together
NEXT

If you need to add a new room type after you have already created your Viagio using the quick connect feature, you will need to manually add the room to Viagio and Cloudbeds PMS and map the rooms, starting at step 4.