How to Connect Reconline to myfrontdesk


Things you should know before you get started:

  • Please check the FAQ section before connecting to check channel's limitations

How to connect Reconline to myfrontdesk

Step 1 - Getting Started
  1. If you don’t have an account at Reconline
    To activate the channel, please, go ahead and register your property with Reconline here:
  2. If you do have an account at Reconline
    Proceed with Step 2
Step 2. Select/Enable myallocator as Channel Manager on Reconline

Once you have an account with them, it's time to request the channel manager activation.
To activate a channel manager, login to your Reconline extranet, enter Reconline CRS and choose section Hotel / Data Partner.

  1. Under "ChannelManager type 1" –  choose myallocator (channel manager by Cloudbeds)
  2. Select how you would like to receive your bookings
    • receipt of bookings by e-mail: please enter the e-mail address. In case of more than one, they have to be separated by a ; (semicolon)
    • receipt of bookings by Channel Manager (goes into the channel manager’s extranet).

3.    Kindly read and check the box “I accept GDPR Agreement”

Per Reconline: The EU protection of data privacy regulation (General Data Protection Regulation (GDPR) was implemented on May 25, 2018.

Upon saving the changes, your property is added to the selected channel manager XML Master account and an automated email is sent to your channel manager with your connection request and the information concerning your selected notification delivery.

Step 3. Start mapping Reconline in myfrontdesk

Once you finish the connection request, myallocator (channel manager by Cloudbeds) will receive an email. Our support team will enable the channel internally and after this step, you will be able to map the channel accordingly. It can take 24 hours, and you will receive a notification.

After receiving our notification, go ahead and access your myfrontdesk account and follow the steps below:

  1. Click on your settings (gear icon)
  2. Channels
  3. If the channels is already enabled, you will see a yellow button called "ready for mapping - click to start mapping"
  4. Click "Next" to proceed

5. Select Reconline rooms from the drop down which correspond to myallocator (channel manager by Cloudbeds) rooms and click NEXT when completed.

For detailed information about the mapping process please check this article: Distribution Channel Mapping Guidelines

6. Add Base Rate Adjustment for each room type if needed. Click NEXT when completed or if you want to skip.

7. According to your Reconline configurations, choose the "Guarantee Policy" and "Cancellation Possible" options

You're done!

8. Perform a Full Refresh to send rates/availability from myfrontdesk to Reconline

Step 4. Adding Breakfast Inclusive / Exclusive Option

For several channels - including Reconline it is important to know whether nightly rates include or exclude breakfast. Check below to check how to setup this option:

How to add Breakfast Inclusive / Exclusive Option for Channel Distribution

Frequently Asked Questions
Which features does this channel support?

Reconline Supports:

  • Automatic adjustments
  • Automatic adj. for cancellations
  • Minimum length of stay
  • Maximum length of stay
  • Close days for arrival

Reconline does not Support:

  • Close days for departure
Have more questions? Contact Support


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