Cloudbeds Billing Portal - How to Cancel a Trial Package/Product

It is only possible to cancel if the Product is still in the Trial Period.  Once the Trial ends, the Product will become Active and you will be charged for the Product.

Follow the steps below to cancel the Package/Product in Trial status:

  1. Subscription
  2. Current Packages
  3. Make sure the package is still in Trial

To cancel an Active Package/Product, please email billing@cloudbeds.com to request cancelation.

  1. Click on the three-dot icon and click Request Cancelation
  1. Confirm the Cancelation by clicking Yes
  1. Billing on the Trial Package will be suspended until the cancelation is processed
  2. Wait until Cloudbeds Support confirms your cancelation.

Once you request the cancelation you will not be charged for the Trial Product, even if your Trial ends before our Support team confirms the cancelation.

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