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How to Connect Cozystay to Cloudbeds PMS


Cozystay is the first offshore vacation rental platform targeting global departures from China and local Chinese vacationers. Your listing will be advertised globally and throughout China and with greater exposure with our Asian travel industry partners C-trip, Tujia, Xiaozhu, Mafengwo, Caissa and more.

Things you should know before you get started:

  • If you do not have an account with Cozystay, you can create an account from within Cloudbeds PMS using the Express feature by following the steps under If you do not have an account with Cozystay
  • Check the FAQ section of this article to know about the channel's restrictions.

How to connect Cozystay with Cloudbeds PMS

Step 1 - Getting Started

If you do not have an account with Cozystay

Before creating an account with the Express feature, ensure that the following fields are correctly populated on Cloudbeds PMS, otherwise Cozystay account setup will be delayed:

Under Cloudbeds PMS Property Details section:

  • Full Property Address (Street, City, Country)
  • Property Type
  • Property Website URL
  • Property Contact Email
  • Property description, images and details

Under Cloudbeds PMS Currency section:

  • Default Currency

Under Cloudbeds PMS Accommodation Types section:

  • Rooms descriptions, images, and details

Access Cloudbeds PMS and:

  1. Click on Manage (gear icon)
  2. Access Channels tab
  3. Search for Cozystay and click on Not setup
  1. Click on Create new account on Cozystay
  1. Accept the terms & conditions
  2. Click on continue
  1. The creation of your account is complete. Store the credentials displayed in this page for later use:  Username, Password, Cozystay ID, Cozystay Password.
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  1. In another window, open Cozystay extranet, create your new listings and confirm your property details:
  • Listing details
  • Listing photos
  • Account's billing information
  • Your listing must be approved by Cozystay audit team
  • Approvals may take 1 business day
  • If you need any help, contact Cozystay team directly at

Cozystay team will contact you once your property is ready to complete the next mapping steps.

Step 2 - Start mapping Cozystay on Cloudbeds PMS

After confirming your listing set up on Cozystay, return to your Cloudbeds PMS account and:

  1. Click on Manage (gear icon)
  2. Access Channels tab
  3. Search for Cozystay and click on Not setup
  1. Click on Connect Existing Listing
  1. Login with your Cozystay credentials
  • If you have created the Cozystay account within Cloudbeds PMS through the  Express feature, it will automatically input your UUID and Token.
  • You can take the credentials in your Cozystay Dashboard, check the steps here.
  1. Map the room types created in Cloudbeds PMS with their corresponding rooms in Cozystay. A drop-down menu will display all the existing rooms in the channel's extranet.

Do not map multiple rooms to one single room in Cloudbeds PMS or channel. The room mapping must be one-to-one.

For detailed information about the mapping process please check this article: Distribution Channel Mapping Guidelines

  1. Add Base Rate Adjustment for each room type if needed. Click Next when completed or, if you want to skip, leave it at zero.
  1. The mapping is complete. Send a full refresh to force an update of rates and availability to the channel.

Frequently Asked Questions

Which features does Cozystay support?

Cozystay supports:

  • Automatic Adjustments
  • Automatic Adjustments for cancellations
  • Minimum  and Maximum Length of stay
  • Close Days for arrival
  • Close Days for departure
  • Closing Rate Plans for Bookings
  • Single Use Rates
When can I find Cozystay UUID and Token credentials?

On your Cozystay dashboard,

  1. Under My Listings section, click on Price Calendar
  2. Select Sync Calendar > Channel Manager
  3. Copy both UUID and Token - they are the same on any of the listing within one account
A feeling of home anywhere you go - Google Chrome
A feeling of home anywhere you go - Google Chrome
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