Install and Use Zoom

Zoom is a video conferencing program that offers the best video, audio, and wireless screen-sharing experience across Windows, Mac, iOS, Android, Blackberry, and Linux.

A customer coach will send you a link to join the scheduled meeting. You'll need to download the Zoom app to join the meeting.

Join a Zoom meeting

You have a few options to join a scheduled meeting:

  1. You can click on the Zoom link sent in the ticket.
  2. You can copy and paste the link to the browser's address bar.
  3. You can start the meeting by using the meeting ID inside the Zoom app.

Download Zoom application

Please follow this link to download the browser app:

Sign up

Click on Sign Up to create a Zoom account.


How to start

After you launch the app, you have two options:

  1. Join a Meeting - select if you just want to join a meeting in progress.
  2. Sign In - select if you would like to log in and start or schedule your own meeting.

You can add meeting ID to join the meeting. The ID can be found in the link, for example: https://cloudbeds.zoom.us/j/8105555555.

Launch the app

  1. Once you've received the link for the meeting, you can click on it and launch the app.
    • The same process can be done when you copy/paste the link in the browser's address bar.
  2. Zoom Client is launched via Launch Application in Google Chrome.
    1. If you are using Google Chrome, Mozilla Firefox, or Apple Safari to join or host a meeting, you will see a dialog box to launch the Zoom application.
  3. You can click on Remember my choice and then Launch Application.
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