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  4. Production Reports

Channel Production Report

Juss Reyes
Updated

🆕 This article reflects the latest version of this report.

We're excited to announce that we're upgrading our reporting suite! These enhancements are aimed at providing greater transparency, accuracy, and actionable insights to support your daily operations and help you achieve your business goals. For a comprehensive overview of the changes, please visit: Prepare for your Upgraded Finance and Occupancy Reporting.

Currently, these enhancements are in a limited-release phase and will be gradually rolled out for each property by the end of Q4 2025. Please note that timelines may change.

We recognize that adjusting to updates can take time, and we appreciate your patience and support during this transition! If you have any questions or concerns, our support team is ready to assist you. 

Overview

Channel Production is an essential report that should be reviewed at least once a month. This report provides detailed insights into your production across various segments and channels.

Analyzing the sources and rates of your reservations is just as crucial as monitoring your property's overall occupancy.

Access the Channel Production Report

    1. In the Main Menu Main menu icon.pngof your Cloudbeds PMS account, go to Classic Reports
    2. Click on Production Reports
    3. Select Channel Production

  The Property Owner has access to Production Reports by default. The rest of the users can be given permission to access by the Property Owner inside Roles. Learn more: Roles and Permissions.

Apply Filters

The Channel Production filters enable you to refine your search and display precisely the information you are seeking. Find further details about each filter below:

  1. Period: Specify the dates you would like to compare
  2. Room types: Select your accommodation types
  3. Reservation source: Select the channel(s) (reservation source) you would like to see
  4. Sub Channels: These are channel categories in detail. For example, Wholesaler/OTA (Channel/source), Booking.com (Sub Channel). When the option Sub-Channel is turned ON, you will be able to compare each channel to understand opportunities.
  5. Click Apply to generate the report.
  6. Clear the filters for new criteria, if needed
  7. Export to: Download the report as a PDF/Excel

  This report uses the service date for all financial statistics, which is the date the product or service is delivered. With proper permission, the service date can be backdated to recognize revenue and expenses in the correct period. To learn the difference between the Service Date and the Transaction Date, click here.

Understanding the graphics

Revenue

Monitor your revenue by channel according to the dates/filters applied. This graphic shows the percentage distribution per channel and/or subchannel.

With subchannels:

Without subchannels:

Room Nights

The Room Nights graphic shows the number of room nights and the corresponding percentage by channel/subchannel according to the selected dates.

With subchannels:

Without subchannels:

Average Daily Rate

This graphic shows your average daily rate across your connected channels. The bottom section displays the values in your property's currency, while the side section provides an overview of the channels and subchannels that meet the filtered criteria.

With subchannels:

Without subchannels: 

  Explore the Cloudbeds PMS Production Reports.

Why is my report different now?

As mentioned at the beginning of this article, we are upgrading our reporting suite capabilities, and this article reflects the latest report version. These are the key changes:

  • The Transaction Date/Time is now immutable for rigorous accounting.
  • The Service Date has been‬ added as an alterable date to support common associations. Now the report is‬ filterable by Service Date to meet common reporting needs. Its respective tooltip was added.
  • Transaction data will be pulled from the new accounting service, which is more detailed and aligned with USALI‬ standards. Transactions are not mutable; reversals have equal and‬ opposite transactions.‬
  • The Revenue in the average daily rate formula will not include any taxes and fees (previously, it‬ included inclusive taxes and fees, as well as cancellation fees). Room Rates, No shows, and‬ Manual adjustments are included.
  • The Email option (Green button) is being removed. While this feature is no longer available, you can download the report as needed by clicking Export To (Blue button).
  • We have implemented Accounting Codes to categorize‬ specific transactions following USALI standards:
Accounting Codes list and examples

In this report, the codes are bucketed as follows:

Description Code
‬Total Room Revenue:‬
Total of Room Rate‬
Other Room Revenue‬
Room Revenue Adjustments		 1000 + 1000R + 1000V + 1100 + 1100R + 1100V + 1200 + 1200R + 1200V + 1000A + 1100A + 1200A‬

Unlike other reports, the Channel Production Report does not show Accounting Codes.

Below is an example of the codes associated with the transactions:

Channel Production Report accounting codes.png

Previous (legacy) Updated (new)

Channel Production Report before.png

  Some customers already have access to the new version of this report.

If you can't see the updated version, don't worry! The enhancements will be gradually rolled out for each property by the end of Q4 2025. For more information, visit this article.

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