Find here the most common questions about Channel Revenue Allocation and Meal Plan Reporting.
Are derived channel rate plans supported?
No, derived channel rate plans are not supported for displaying add-on revenue on the folio level on Cloudbeds. They will show room revenue and tax/fee only but not the add-on items associated with the rate plan.
What happens if a channel rate plan is not mapped to a Cloudbeds rate plan when a reservation is created?
The add-on breakout will not be displayed on the folio because the Cloudbeds will not know which rate plan to use to display the add-ons on the folio.
What are the rules or criteria for add-on channel revenue allocation to be displayed on the Reservation Folio for Channel reservations?
The criteria are:
- There is a Cloudbeds rate plan with at least one Add-on item with both intervals matching.
- The Cloudbeds rate plan must be mapped to a Channel rate plan.
- The Channel rate plan cannot be derived on the extranet.
What will be displayed on the reservation folio in Cloudbeds PMS if any criteria are unmet?
The reservation folio will display room revenue and the applicable taxes and fees configured in Cloudbeds PMS, as it is currently displayed without add-on revenue.
What will be displayed on the reservation folio in Cloudbeds PMS for rate plans without add-ons?
The reservation folio will display room revenue and the applicable taxes and fees configured in Cloudbeds PMS, how it is currently displayed without add-on revenue.
Will add-on revenue be displayed in the Data Insights Financial report?
Yes, channel reservations meeting the criteria will display add-on revenue in the folio tab and financial and reservation reports. Add-ons will only be populated for new reservations created after enabling the Revenue Allocation feature.
Will add-on revenue be displayed in the Reservations report?
Yes, channel reservations meeting the criteria will display the channel rate plan on the DI report. This new field can be added to the DI reservations report and will only be populated for new reservations created after enabling the Revenue Allocation feature.
Will add-on revenue allocation apply to past channel reservations?
No, only new reservations created after the feature has been enabled will have the add-on revenue breakout at the reservation folio.
How should I configure taxes and fees to apply to add-ons and room revenue on the reservation?
To ensure accurate tax and fee application on add-ons and room revenue in Cloudbeds, it's essential to mirror the tax structure used on the booking channel. For example, if a reservation on Booking.com incurs a tax of 16% and 3.5%, but the breakfast add-on is only subject to a 16% tax, you should apply both the 16% and 3.5% tax to the breakfast add-on in Cloudbeds. This alignment of tax rates and fees is crucial to ensure that the total amount for the reservation in Cloudbeds matches the total presented on Booking.com.
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