Tripadvisor is the world's largest travel guidance platform, helping hundreds of millions of people each month plan and book trips. With more than 1 billion reviews and opinions of nearly 8 million businesses worldwide, travelers turn to Tripadvisor to find deals on accommodations, book experiences, and discover places of interest.
Connect to Tripadvisor Instant Book to display your property's availability and rates on Tripadvisor in order to drive bookings directly on the TripAdvisor platform.
Before getting started
- Check the FAQ section before connecting for more information about the features supported and further details
- Hostels are currently ineligible for Instant Book campaigns
- The Instant Book feature is only available to guests placing the booking from the USA, Australia, Canada, India, Malaysia, New Zealand, Philippines, Singapore, and South Africa. Travelers in other countries will not see the Instant Book option
- Your price should be at parity or better with other partners providing instant booking. If it’s not competitive, it’s possible that your instant booking will not be shown.
- Go to the Tripadvisor Instant Book portal to learn more about how to enable it for your property.
- You can also reach out to the Tripadvisor team via e-mail.
If you are already in contact with your Tripadvisor Account Manager and have signed the agreement, go to Step 2.
Double-check your property information to ensure it is properly set up. They will be sent to the channel.
- Open the Property page
- Review/Fill out all the Property Profile information - Tripadvisor Instant Book uses this information when displaying your property.
1. On the Distribution page of your Settings , go to Channels
2. Click to add channel
3. Search for TripAdvisor Instant Book and click to view the channel
4. Click to Enable Channel
- Configure the Rate Plans to be synced with each accommodation
- Add Base Rate Adjustment for each room type, if needed. Click Next when completed or if you want to skip this step.
- Configure the Taxes & Fees for TripAdvisor - if do not have taxes configured in your Reservations Source page yet, set them up before moving forward.
Extra Settings:
- Configure your General Policies (Deposit, Maximum Persons per Booking, and Credit Cards accepted) to be sent to the channel
- Configure your Cancelation Policy
- The cancelation policies that you have set in Cloudbeds Channel Manager can be used, or you can switch to a standard cancelation policy.
It will not be possible to switch it back to the one configured in Cloudbeds Channel Manager previously if you opt for a standard cancelation policy during mapping.
- Configure the text of your Custom Policies - terms & conditions, and payment policies:
You have completed Tripadvisor Instant Book mapping!
If you just signed up for TripAdvisor Instant Book, note that it takes up to 48 hours for Tripadvisor Instant Book to pick up new properties connection.
1. Go to the Tripadvisor Management Center and sign in to select the property to set up. Under Connectivity Partner, choose Cloudbeds Channel Manager (myallocator)
2. Click Get Started
3. Verify your property and click Correct
4. Verify the dates, rates and rooms and click Correct
- If this information does not match, make sure you have waited 48 hours as mentioned above.
- If you have waited 48 hours and the information still does not match, contact the Cloudbeds Channel Manager Support Team.
5. Read through the Tax options very carefully, and select the proper option based on your rates and taxes
6. Click Continue
Congratulations! Tripadvisor Instant Book is now set up.
Within 24 hours, travelers should be able to instantly book rooms at your property on Tripadvisor.
When active, your Instant Booking option will display a View Deal button, and guests will be presented with the option of paying for the booking directly within Tripavisor, as shown below.
Frequently asked questions
TripAdvisor Instant Book supports:
- Advanced Rate Plans
- Booking cut-offs
- Cancellations
- Credit Cards
- Close Days
- Closed to Arrival
- Closed to Departure
- Last Minute Booking
- Minimum length of stay
- Maximum length of stay
TripAdvisor Instant Book does not support:
- Automatic Adjustments
- Modifications
- Single Use Rate
- Download bookings
- Cloudbeds Channel Manager emails
- Per Person Pricing
In this case, there are 2 possibilities:
-
The booking requirements are not met. Check the following section: How guests book with Tripadvisor Instant Booking
- If you only sell (or have available) dorm beds, the Booking button will not be available to guests.
This is because Tripadvisor's default search option is always for "1 Room, 2 Adults". Since a dorm bed only allows 1 person, the available beds do not show up in the first search that a guest performs.
The guest can change the search to "1 Room, 1 Adult". But by that time, the window for Instant booking has already passed. In short, dorm beds do not appear in the search options for Tripadvisor Instant Booking.
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