How to view special requests or notes from OTA (channel) reservations?


This article will show you how to view special requests, notes and extra information sent to myfrontdesk from the channels through myallocator (channel manager by Cloudbeds)

Navigate to the reservation and click on "show more" underneath reservation details

This option will only be displayed if there exists a note or special request

The special requests from OTAs can not be edited.

The special requests will be expanded

Click on 'show less' to hide the information

The manual custom fields will be also displayed here - Click here to check further details

Have more questions? Contact Support


Powered by Zendesk