How do I black list a customer?

Follow

Hopefully, you will have nothing but amazing guests but if you end up with a guest that you want to blacklist for future reservations this tutorial will show you how to do that fast and easy.

Step #1 go to "Manage"

Step #1 go to "Manage"

Step #2 Navigate to the "Guest Status" tab within your dashboard.

Step #2 Navigate to the "Guest Status" tab within your dashboard.

Step #3 Create a new guest status

Step #3 Create a new guest status

Step #4 Go to "Guests" tab

- Choose a guest you would like to add to a black list

- Add a guest status

Step #4 Go to "Guests" tab

Step #5 Change the guest status to "Blacklist"

Select the "DEFAULT STATUS" drop-down button to see the drop-down menu.

NOTE : Blacklist or other guest status options will only show up if you have created those statuses in the guest status settings.

Step #5 Change the guest status to "Blacklist"
Have more questions? Submit a Ticket

Comments

Powered by Zendesk