What is the difference between Expedia Channel Collect and Expedia Hotel Collect bookings?

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Expedia offers two methods of payment for their bookings:

  • Expedia Collect - when you charge Expedia virtual credit card
  • Hotel Collect - when you charge the customer directly.
    The reservation can be hotel collect or channel collect depending on the settings and payment type chosen on Expedia side. Check below further details about both options.

Hotel Collect

Hotel Collect bookings includes the credit card data in the booking and the property must charge the customer directly.

The payment method is always noted on the booking.

Channel Collect

Channel Collect bookings will already be paid at the time of the booking and the property must charge the Expedia Virtual Card (EVC).

The Expedia Virtual Card will be displayed under the Credit Card tab

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