Uploading or Changing Images For Your Property and Accommodations



  • Max image dimensions are: 700 x 490 pixels for property / accommodation pictures and 600x80 pixels for the "Print Header" logo.
    • Example: A 640 x 640 pixel instagram photo would be rescaled to 430 x 430 pixels so that it kept a similar ratio.
    • Files larger than this will be rescaled when possible. 
  • These images are only used for your mybookings account and are not sent to any OTAs.
  • PNG or JPG image files are recommended.
  • We do not recommend image files larger than 2-3mb. Files larger than that can cause loading problems for guests with slower internet connections
Accommodation Types
  1. Click on the "manage" gear icon
  2. Navigate to the Property Details section and click on Accommodation Types
  3. Click Upload Image
  4. Click to browse hard drive and choose the image you would like to upload
  5. Click done when you are finish selecting images

The current dimensions of the image along with it's size is also visible.

Note: We recommend making sure that your images are not above 2-3Mb as larger image files can cause your booking engine to load slower for customers with a weaker internet connection.

6.    On this step you can:

  • Edit the image size by hovering over it and selecting "Edit Image"
  • Delete the image by hovering over it and selecting "Delete"

7.   Once you finish, click on 'Save and Continue'

8.    Once a photo has been added, you can hover over the image to:

  • Crop or remove the image
  • Add Alt-Text

Check out this article to learn more about Alt-Text: What is Alt-Text and how to use it

Remember to click on the blue "SAVE" button to save all changes.

Property Profile

Property images Size - 700x490 px

This means we will either stretch or crop the image to 700x490 px. For best results upload the image higher in resolution than 700x490 px.

  1. Click on the "manage" gear icon
  2. Navigate to the Property Details section and click on Property Profile

On this page you can:

  • Upload the 'Print Header' (This banner will appear at the top of each page you print)
  • Upload your property photos

Follow the same process above to add, edit, crop, delete or add Alt-text to your property profile photos.

Frequently Asked Questions
My uploaded picture is not rotated correctly, how do I fix it?

Most of the time, the reason a photo appears sideways is that it is being viewed on a computer using a program that is automatically rotating the image for viewing, but not actually saving the image in the rotated state.

You can fix this by opening the image in a photo program (example: Microsoft Paint, photoshop, etc), rotating the image, and then uploading again. The image will then appear in the desired orientation.

Have more questions? Contact Support


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