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Cloudbeds App - Chat options

Lorena Pamplona
Updated

Cloudbeds Guest Experience Guest chat is available in Cloudbeds app as well.
Learn more about the Guest chat here: Cloudbeds Guest Experience - Guest Chat

Make sure you have Cloudbeds Guest Experience functionality enabled for your account to use a Guest Chat.

Guest Chat

Functionality

How to use

  1. Access the Inbox icon at the bottom navigation panel:

  1. Access Guest Chat inbox

  1. Use the search and filters

  1. Use upload option

  1. You can also Mention/Tag team

  1. Leave an internal note for team

Live Chat

  1. Access the inbox option at the bottom navigation panel
  2. Go to the Live Chat:

  1. Use it like any other messenger to chat.

Team Chat

Use this chat to communicate within your teams:

  1. Access the inbox option at the bottom navigation panel
  2. Go to the Team Chat:

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