Shared Inventory - Frequently Asked Questions

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Shared inventory is the practice of selling the same physical room under multiple layouts. Check below the most frequently asked questions.

If you want to learn more, check the following article: Shared Inventory - Everything You Need to Know.

If you're interested in this feature, contact us at hospitality_consultants@cloudbeds.com or reach out to your Market Manager.

Are there things I need to be careful about Shared Inventory?

Shared inventory is a powerful tool for maximizing revenue and occupancy. However, if Shared Inventory is not setup correctly, it can quickly cause overbookings.

Is it possible for a guest to book multiple layouts of the same physical room? 

While there's always a risk of overbookings if you're selling the same room multiple times, our shared inventory helps to greatly reduce that possibility by automatically adjusting the availability for linked rooms, especially for group bookings within the system and made through your booking engine.

However, if two linked rooms are booked at the same time on an OTA, we're unable to adjust availability to prevent a guest from booking them both in the same reservation.

Can I use shared inventory to split a larger room type apart into separate smaller rooms of a different room type?

Yes, but only if is is split into units of the same accommodation type.

You can split a house into two identical duplex units, but you cannot split a house into a king room and a studio.

Does Cloudbeds PMS support shared inventory without paid feature?

Cloudbeds PMS does not support this as the system will send the availability of each room separately.

If you create different accommodation types for the same physical room on your Cloudbeds PMS and/or OTA accounts, the possibility of an overbooking is very high.Without Shared Inventory, you need to be very careful and manually adjust the availability in your calendar.

How do assignments work with Shared Inventory?

When you have shared inventory it means that one physical room is sold in multiple ways.

Example: a single dorm room may be sold as a men’s dorm OR a women’s dorm, depending on which one is sold first. When one of these room types is sold one way, it can’t be sold the other way and the system creates a block in your calendar - as a result, a user will not be able to assign a reservation to the blocked accommodation.

If a property has very low availability, the user is unable to assign a guest to consecutive nights. In the event there are no consecutive open dates, the system will show a warning modal advising them on how to proceed with the assignment.

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