Vacation Rentals By Owner (VRBO) Connection Guide

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This article will walk you through the entire process of mapping your myfrontdesk rooms to your Vacation Rentals By Owner Channel rooms (and vice versa).  

Once you have completed all of the steps below, myfrontdesk will update VRBO with your availability, and myfrontdesk will download VRBO bookings into your Reservations page of myfrontdesk.

Things to keep in mind:

Vacation Rentals By Owner is a calendar-based channel, which works differently than normal distribution channels. For example, only availability can be updated, no rates or any other stay restriction. You can learn more about this by reading our article here.

As a reminder, Vacation Rentals By Owner (VRBO) only supports the following:

  • - Availability updates
  • - Booking Downloads (Channel sends booking to myfrontdesk, myfrontdesk can automatically adjust availability)
  • - Automatic Adjustments
  • - Close (Disable room for bookings without overwriting the original availability)
  • - MinLOS, MaxLOS (Minimum length of stay, maximum length of stay)

Note: Calendar channels (including VRBO) do not support receiving rates from a channel manager. You must enter rates directly into your VRBO extranet.

Cancellations 

Cancellations from a calendar channel cannot be transmitted to any 3rd parties (including myallocator).

Since myallocator is unaware of any Calendar Channel cancellations, the property must manage the inventory manually.

Example:  

  1. Guest books your property and the booking is sent to myallocator
  2. Guest cancels the booking
  3. Myallocator is unaware of the cancellation
  4. Property must login to myallocator and add the Availability back for the cancelled booking (if desired)

Login to your myfrontdesk account

Login to your myfrontdesk account

Click on Manage at the top right corner of your screen

Click on Manage on the top right corner of your screen

Go to channels' setup

1. Navigate to Distribution Channel section

2. Click on Channels option

3. In order to proceed with setup, click on Vacation Rentals By Owner channel

Go to channel's setup

Enable the channel

Put a checkmark in order to enable the channel and click Next to proceed

Enable the channel

Import the calendar

Copy the calendar URL from myfrontdesk

Import the calendar

Follow these instruction provided by VRBO in order to import the calendar from myfrontdesk

Import external calendar

1. Log in to your VRBO account.

2. Click Calendar.

3. Select the correct property.

4. Click the Import/Export Calendar icon.

5. Click Import Calendar.

6. Give the calendar a name.

7. Select a color to represent the calendar.

8. Enter the calendar URL.

9. Select whether the calendar will block availability. (Note: in order to block availability, the event must span at least one night.)

9. Click Import Calendar.

Currently, you can only import five additional calendars. The calendar is updated every hour.

Note: You will need to copy and paste URLs for all the calendars you have (for each room type)

Export calendars

Obtain your VRBO export calendar URL:

Export Calendar

1. Log in to your VRBO account.

2. Click Calendar.

3. Click the Import/Export Calendar icon.

4. Click Export.

5. Copy the URL.

Paste the Vacation Rentals By Owner URL into the Exported calendar URL in myfrontdesk

Paste the Vacation Rentals By Owner URL into the Exported calendar URL in myfrontdesk

Once you did the same for all your rooms, click Next in myfrontdesk

Once you did the same for all your rooms, click Next in myfrontdesk

Done with Setup

Done with Setup

Send a full refresh to all channels

Scroll up to the very top pf the same page and click on FULL REFRESH.

After that click on Continue and everything will be updated.

Send a full refresh to all channels
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