How To Zero Out A Reservation's Open Balance Following A Cancellation

Follow

1. Change the reservation status to "Confirmation Pending" to make it active

 

2. Edit the room rate to "0"

 

3. Set the rate to "0" for each room

 

4. Balance due will now be 0

 

5. Change reservation status back to "canceled"

 

6. Balance is now zeroed

 
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