Merge tags (shortcodes) allow you to include multiple dynamic data points within your email templates. This includes custom fields, information related to the guest, and information related to the reservation.
Learn more about email templates, visit the following article: Email Templates
We recommend that you do not change the default merge tags, but feel free to add new one's for your property's needs.
How to create Custom Merge Tags
You may create custom merge tags by entering an internal field shortcode for custom fields.
- Go to Custom Fields page.
- Click on Add New or edit already existing one.
- Enter the internal field shortcode.
- The shortcode will appear as a merge tag when editing email templates. It will auto populate the data from specific reservation if the custom field was filled.