Update Arrival, Departure and Late Check-out Information


This article will take you through how to update the arrival, departure and late checkout information for your property.

Click here for a general overview of your Policies.

Access the Arrival & Departure page

  1. Click Manage (gear icon).
  2. Go to the Policies page.
  3. Click Arrival & Departure.
  4. Set your check-in and check-out times.
  5. Save.

Optional features

If you allow guests to check out at a later time from your regular check out time, but there is an additional charge for this service:

  1. Select yes in the Do you offer a late check-out? option

This is just an information field that doesn't check nor update your availability

  1. Set your preferred late check-out time
  2. Choose the type of charge (Percentage or Fixed)
  3. Set the percentage or fixed amount of the late check-out charge.
  4. Save.

If you don't charge a late check-out fee, set your late check-out fee to $0.00.

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