When there is no availability for the guest to book a room on the booking engine, there's a message that the system shows to the guest.
This article will explains where and how to customize this text.
Change the No Availability Text in the Booking Engine
Step 1 - Access the text customization field
- Click on Manage (gear icon)
- Go to Customize Booking Engine
- Scroll down up to Customize the text that will appear on the booking page if there is no availability for the dates section to Add the desired text
Step 2 - Translate your Text
For the text to be translated to the language in which the guest is viewing the bookings page:
- Enter the translation of this text for each language by using the language drop-down.
- Save your changes
- Leaving the field empty for the additional language will show the same text as your main application language.
- Although you can customize the text, currently, it's not possible to show the nearest date available to your guests on the booking engine.
Step 3 - Review the new text on your Booking Engine
- Access your Booking Engine
- Click on the booking engine URL or click on Take me to My Booking Engine
When there is no availability for the dates searched by the guest, the message will be displayed as shown below and the unavailable rooms will appear grayed-out:
Explore more customization options for your Booking Engine here.
