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Rooms Sold/Occupancy Report

Karina Rinaldi
Updated

Occupancy is one of the first metrics you look at to gauge production. The Occupancy Report will allow you to see if you are ahead or behind previous years in true pace. Check below how to access and generate your Occupancy Report. 

1 - Access the Room Sold/Occupancy Report

  1. Navigate to the Cloudbeds PMS main menu Main menu icon.png
  2. Click on Classic Reports
  3. Select Production Reports
  4. Click to access the Room Sold/Occupancy 

2 - Apply Filters

Once you're on the Room Sold/Occupancy Report page you can apply different filters to generate the report:

  1. Select the year to check
  2. Choose the comparison year
  3. Set the period to check
  4. Filter which room types you would like to be displayed on the report
  5. Filter the reservation sources
  6. Click to Apply  
  7. You can also toggle between Day, Week, or Month to see the exact detail you want.  

3 - Analyzing the Graphs

  • The blue line refers to this year (selected as the first year on the filters tab)
  • The red is the comparison year (selected as the second on the filters tab).

In the example above, blue is 2024 and red is 2023. The shade shows the pace.

  1. The vertical line marks the day you generate the report (today - 9/03).
  2. The bottom of the shaded area is what we call the pace line.
  3. This line shows you what your rooms sold number was as of 9/03 of last year.
  4. The top or Red line shows you where you ended.  The area in the middle is the reservation growth (or pace) you experienced between 9/03 until that specific date.
  5. As long as this year's line is on or above the Pace line you did better than last year.
  6. However, if this year is below the pace line, it may suggest that the property is falling behind and it is suggested that the property should be looking at options to avoid being below the pace line.

By clicking the dots on the graphics you may see occupancy percentage and number of rooms booked 

(blue - for primary selected year and red for comparison year)

 

4 - Analyzing the Room Sold / Occupancy Report

With the filters applied you will receive the report generated with the following information:

  1. Date range (1 day, week, month) - according to the interval settings.
  2. Rooms occupied for the primary selected year (both in occupancy percentage and number of rooms)
    • Reservation Statuses - The system pulls all the data from the following statuses to generate the room sold report: 
      • Confirmation Pending, Confirmed, In-house, Checked-out
    • The following statuses are not part of the calculation:
      • Canceled
      • No-show
    • The Occupancy Report will not count the Blocks Dates neither the Out of Service rooms.
  1. Accommodations booked for that year
  2. Revenue for the primary selected year

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