Billing Setup: Setting up payment options for your Cloudbeds account

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This article shows you how to pay for your Cloudbeds account, and also covers the various options you have for payment.

We accept the following payment methods:

Credit Cards

We accept the following Credit Cards for payment:

  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • JCB
  • Discover
PayPal

We accept the following PayPal payment options:

  • Credit Cards
  • Bank Account Transfer
  • PayPal Smart Connect

NOTE: It is currently not possible to pay Cloudbeds via "PayPal Direct" using your PayPal balance.  Instead, you must setup one of the options above (Credit Card, Bank Transfer, or PayPal Smart Connect).

Bank (Wire) Transfers

If none of the options above are available, we can accept Bank Transfers

Note:  this is not recommended as it increases processing time and also most banks take fees out of your transfer.

We Highly Recommend that you use an automatic payment method in our new Billing Portal

Bank Transfers are slow, expensive and can cause delays in updating your account. Please take a moment to review all of our new payment options that are fast, easy and automatic.

If a Bank Transfer payment is your only option, please be aware of the following:

  1. We now require a minimum of 6 months for bank transfer payments.
  2. You must send the bank transfer at least 1 week prior to your Expiration Date.
  3. Once you send the bank transfer, you must email us a copy of the bank transaction so we can apply a temporary credit to your account.
  4. Once we receive the bank transfer document, we will extend your account for a period of 30 days, which will give us time to verify receipt of the full amount.
  5. Once the full amount has been received and verified by our account department, we will email you notification and apply the full credit to your myallocator account.

It is critical that you follow the steps above, otherwise your myallocator account may expire!

Payment Amounts

We now require a minimum of 6 months for bank transfer payments.

Please note that all transactions for myallocator are deposited to the parent company Digital Arbitrage Inc. (formally MX2 Solutions Ltd.)

Bank Transfer Details

Please see the wire transfer instructions below.  They are also provided in PDF format below

Bank Transfer Instructions - PDF File

A note about IBAN

It is common for many banks to use the IBAN format, but United States banks do not have IBAN accounts (you can confirm this here: https://en.wikipedia.org/wiki/International_Bank_Account_Number) .

In order to send a bank transfer to our United States Bank, you simply need the account information that we have provided above.

Even if your bank uses and requires an IBAN to receive or transfer funds, the IBAN is not required to transfer funds to our bank.

Please take this information to your local bank, and they can assist you with performing the bank transfer without the IBAN.

How to setup your Billing Acount

1. Login to the Cloudbeds Billing Portal

  1. Click on your account Icon
  2. Select Billing Portal

2. Account Setup

Once in the billing portal, you will setup your account in four easy steps:

  1. Billing Information
  2. Pick Your Plan
  3. Configure Payment
  4. Confirmation

2.1. Billing Information

Enter your Billing Information and click Continue

* indicates a Required Field.

2.2. Pick Your Plan

Your plan will be listed for confirmation.  

Click Continue.

2.3. Configure Payment

On the next screen, you will be able to choose your payment method:

  • Credit Card
  • PayPal

Follow the Steps below to configure your payment option.

2.3.1. To pay with a Credit Card:
  1. Select Credit Card in the radio button
  2. Enter in all the required details
  3. Click Continue
  4. Select your Plan - Monthly, or Annual Payment
  5. Review all of your billing details and click Finish

You are done!  

Once your Trial ends, our billing system will automatically charge your credit card for the subscription price that you chose (monthly or annual).

2.3.2. To pay with PayPal:
  1. Select PayPal in the radio button
  2. Click Continue.
  3. Select your Plan - Monthly, or Annual Payment
  4. Review all of your billing details and click Finish
  5. Once you click Continue, you will be redirected to PayPal to complete the billing setup
  1. Login to PayPal, or choose to create your PayPal account.
  2. Upon Login, your default payment method will be displayed.  In this case, the default method is PayPal Smart Connect.
  3. If you wish to change your payment source to another method, click Change.
  4. After clicking Change, all of your PayPal payment options will be shown, including the following types:
    • Credit (Bank) Cards
    • Bank Account (direct transfer)
    • PayPal Smart Connect
    • Add a debit or credit card
    • NOTE:  PayPal Direct (PayPal balance transfer) is not currently supported.  You must choose one of the options above instead.
  5. Once you have chosen the desired payment method, click Agree & Continue
  6. You will be taken back to the Billing Portal page showing a summary of your Account status

You are done!  

Once your Trial ends, our billing system will automatically charge your PayPal account for the subscription price that you chose (monthly or annual).

2.4. Confirmation

Review the information in the Confirmation screen.

Click Finish.

3. You are finished!

Your billing account has been fully setup, and your future invoices will be automatically paid using the payment method you chose.

If you have any questions, please contact us at billing@cloudbeds.com

Have more questions? Submit a Ticket

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