Connect your existing Airbnb listings with Cloudbeds

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This article will walk you through the entire process of mapping your myfrontdesk and Airbnb rooms together. Once you have completed all of the steps below, Myfrontdesk will update Airbnb with your availability, and also import your Airbnb bookings. 

AirBnb is a calendar-based channel, which work differently than normal distribution channels. For example, only availability can be updated, no rates or any other stay restriction. You can learn more about this by reading our article here.

As a reminder, Airbnb only supports the following:

  1. Availability updates
  2. Booking Downloads
  3. Automatic Adjustments

Calendar channels (including Airbnb) do not support rates.  You must enter rates directly into the channel's extranet.

Airbnb also does not support cancellations. If you receive an Airbnb cancellation, you must cancel the booking manually in myfrontdesk.

Room Type Compatibility

Because of how the calendar URL system is designed, Airbnb is only able to connect to one of the rooms of a myfrontdesk room type at a time.

Make sure to disable Airbnb instant book

Airbnb pulls availability data from myfrontdesk every hour. Because of this, we recommend turning off "Instant Booking" when using Airbnb. 

When Instant Booking is turned off, the property is always asked to "confirm" the booking. Since the property has the opportunity to verify that the requested room is still available, unexpected bookings can more easily be prevented. This also allows you to check the guest's reviews and make sure they are a good fit for your property.

1: Login to your myfrondesk account

2. Click on Manage on the top right corner of your screen

3. Click on the "Channels" tab and then, next to "Airbnb" on the "click to set up" button. After that click to enable.

4. Copy the calendar URL from myfrontdesk

For Windows: "Ctrl-A" to select all and "Ctrl-C" to copy

For Mac: "Command-A" to select all and "Command-C" to copy.

5. Login to www.airbnb.com

6. Go to the Account Settings

 7. Click on Your Listings

 8. Click Manage Listing and Calendar for the first room you want to connect 

 9. Click Availability once you opened the listing you need

10. Click Import Calendar

11. Paste the myallocator channel manager URL into your Airbnb Calendar Address (URL) field and give it a name:

For Windows: "Ctrl-V" to paste.

For Mac: "Command-V" to paste

12. Obtain your Airbnb export calendar URL:

For Windows: "Ctrl-A" to select all and "Ctrl-C" to copy

For Mac: "Command-A" to select all and "Command-C" to copy.

13. Paste the Airbnb URL into the Exported calendar url in myfrontdesk:

For Windows: "Ctrl-V" to paste.

For Mac: "Command-V" to paste

14. On Airbnb side click Sync Calendars for the room you have just set up listings for.

15. Repeat the steps above for ALL of your Airbnb rooms you'd like to sync with myfrontdesk

16. Click Next once completed

17. Click "Back to overview"

Your channel is now live!

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