Setting up Mexican payment method OXXO

This is the current way to enable OXXO. We are working on a different version of enabling Alternative Payment Methods which will be launched in approximately 4 weeks.

How does it work?

To complete a transaction, guests receive a voucher that includes a reference number for the transaction. Then guest should bring their voucher to an OXXO store to make a cash payment. You (the property) will receive payment confirmation by the next business day along with the settled funds.

How to enable

1. Account ->Settings -> Payments
2. Payment Options
3. Additional and Custom Payment Methods
4. Add Payment Type
5. Payment Method Type should be Custom, Payment Method Name should be OXXO and Save.
   

How to use OXXO with Pay by Link:

1. Send Pay by Link
2. Once the customer opens the Pay by Link, they will have the OXXO payment option
   
3. Once the customer fills in their information and selects Pay, they receive an email with the voucher information.
   Subject is: ‘Complete your OXXO payment for _Business_Name_’.
   Advice the customer to check spam folders, if they don't see the email.
   
4. At this point, the customer will need to present their voucher and pay in an OXXO store.
5. Once the merchant’s customer pays the voucher, the reservation is confirmed and the merchant receives payment.

How to use OXXO on the Folio

1. Access Folio
2. Add/Refund Payment -> Add Payment
3. Payment Type, select OXXO
4. When using OXXO, you can select Charge to produce a voucher for payment, or Record previous payment only records the payment, it does not initiate a payment
5. Collect Full Name and Email
6. Once you click continue, the customer will receive an email that contains a voucher, to then take to an OXXO store for payment.