This is the current way to enable OXXO. We are working on a different version of enabling Alternative Payment Methods which will be launched in approximately 4 weeks.
How it works? To complete a transaction, guests receive a voucher that includes a reference number for the transaction. Then guest should bring their voucher to an OXXO store to make a cash payment. You (the property) will receive payment confirmation by the next business day along with the settled funds.
OXXO banking-like services are only available from local 6AM-10PM.
How to enable
- Settings -> Payments
- Payment Options
- Additional and Custom Payment Methods
- Add Payment Type
- Payment Method Type should be Custom, Payment Method Name should be OXXO and Save.
How to use OXXO with Pay by Link:
- Send Pay by Link
- Once the customer opens the Pay by Link, they will have the OXXO payment option
- Once the customer fills in their information and selects Pay, they receive an email with the voucher information.
Subject is: ‘Complete your OXXO payment for _Business_Name_’.
Advice the customer to check spam folders, if they don't see the email.
- At this point, the customer will need to present their voucher and pay in an OXXO store.
- Once the merchant’s customer pays the voucher, the reservation is confirmed and the merchant receives payment.
How to use OXXO on the Folio
- Access Folio
- Add/Refund Payment -> Add Payment
- Payment Type, select OXXO
- When using OXXO, you can select Charge to produce a voucher for payment, or Record previous payment only records the payment, it does not initiate a payment
- Collect Full Name and Email
- Once you click continue, the customer will receive an email that contains a voucher, to then take to an OXXO store for payment.
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