You can install the Live Chat Plugin to your Cloudbeds Booking Engine to allow guests to reach out to your property directly on the website.
If you use Cloudbeds Websites services, reach out to our support to integrate Live Chat with your Booking Engine.
Integrate the Live Chat to Cloudbeds Booking Engine
Step 1 - Add your Cloudbeds Booking Engine to your Live Chat Domains
In Whistle for Cloudbeds,
- Go to the Live Chat page
- Open Settings
- In the Installation page, under Website Domains, add the following links:
- https://hotels.cloudbeds.com/reservation/(with your hotel code)
- https://hotels.cloudbeds.com
- hotels.cloudbeds.com
- cloudbeds.com
- Under Plugin HTML, copy the HTML Code (code snippet)
Step 2 - Add the Live Chat Plugin to your Cloudbeds Booking Engine
In Cloudbeds PMS,
- Go to the Settings
page
- Open Customize Booking Engine under Booking Engine settings.
- Under the Javascript field, paste the HTML Code
- Save
The Live Chat Plugin will be available on your Cloudbeds Booking Engine reservation page as the example below:
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