Cloudbeds Chat - How to Integrate Live Chat to Cloudbeds Booking Engine

You can install the Cloudbeds Chat Plugin to your Cloudbeds Booking Engine to allow guests to reach out to your property directly in the website. Check here how to install it.

If you use Cloudbeds Websites services, reach out to our support to integrate Cloudbeds Chat with your Booking Engine.

How to Integrate Live Chat to Cloudbeds Booking Engine

Step 1 - Add your Cloudbeds Booking Engine to your Live Chat Domains

In Whistle for Cloudbeds,

  1. Go to Live Chat page
  2. Open Settings
  3. In the Installation page, under Website Domains, add the following links:
  4. Under Plugin HTML, copy the HTML Code (code snippet)
Step 2 - Add the Live Chat Plugin to your Cloudbeds Booking Engine  

In Cloudbeds PMS,

  1. Go to the Settings page
  2. Open Customize Booking Engine under Booking Engine settings
  1. Under the Javascript field, paste the HTML Code
  2. Save

The Live Chat Plugin will be available in your Cloudbeds Booking Engine reservation page as the example below:

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