How to add any Tracking Code to mybookings

Adding an Analytics Tool to your mybookings page will help you track important information that will help you understand your web visitors. Each one of them brings their own set of different data that you can collect, measure, analyze, and report.

Parameters of BE if required by the Tracking Pixel Snippet (small tracking code)

"createdBooking.checkin_date", /* Check In Date. Format yyyy-mm-dd. Ex: 2015-02-14 */
"createdBooking.checkout_date", /* Check Out Date. Format yyyy-mm-dd. Ex: 2015-02-14 */
"createdBooking.booking_total", /* Purchase Price */
"createdBooking.currency_code", /* Purchase Currency */
"createdBooking.booking_id" /* Confirmation Number */
"createdBooking.resRooms.length", /* Number of Rooms */
"createdBooking.widget_property", /* Property ID */
Google Analytics

Google Analytics (GA) works differently then other tools mentioned in this article, as it uses our own Cloudbeds Code. For more information on how to add GA to your mybookings page, please access this article.

The Hotels Network

The Hotels Network is an innovative technology company providing hotels with a suite of tools to improve the direct booking experience and strengthen the relationship with guests.

Please visit their page to learn how to add their tools to mybookings.


Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

To learn how to add their tracking code to mybookings, please follow their guide.

Copy the Analytics code snippet and paste it in Custom Meta Tags and Javascript code (Confirmation Page Only) sections of the Booking Engine


Mouseflow provides a session replay and heatmap tool that shows how your visitors are clicking, moving, scrolling and browsing. This will help you understand how visitors interact with your website.

Copy the Analytics code snippet and paste it in Custom Meta Tags and Javascript code (Confirmation Page Only) sections of the Booking Engine

To learn more about MouseFlow, please check their tutorial videos.


What can I do if I have my own pixel code and I want Booking Engine parameters?

Refer to the 1st point above. Once you’ve updated your tracking pixels with the Booking Engine Parameters, save your tracking pixel within Custom Meta Tags and Javascript code (Confirmation Page Only) section of the Booking Engine.

What is a heatmap?

A heatmap is a graphical representation of data that employs a color-coding scheme to display various values. Heatmaps are used in a variety of analytics applications, although they're most widely used to display user activity on individual webpages or website models. Heatmaps can be used to indicate where users have tapped on a website, how far down they have scrolled, or the results of eye-tracking tests.

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