With Pay by Link by Cloudbeds Payment, you can now collect your guest's payment through a secure link sent via email or other communication apps. The unique payment link allows you to keep track of each payment request.
This feature is currently in pilot testing stage and only available for pilot properties. Contact our Support team if you have any questions.
What is Pay by Link?
Pay by Link is a feature that enables you to send a secure payment link by email or text message to your guest. By clicking on the link, your guest will be able to add their contact and credit card details and agree to your Terms & Conditions to approve the payment.
There are 2 ways you can collect the payment:
- Charge: Collects payment at the time the guest enters their card information and approves the payment. The money is collected, and you will see a payout within the next few days.
- Pre-Authorize: Checks to make sure the guest has the funds in their account and will hold the selected amount, at the time they approve the payment. With Pre-Authorize you will need to go to the guest's folio to collect the payment and settle the funds (within 30 days of the authorization) to receive the payment in a payout. Learn more: How to Process Payment Through Payment Gateway
How to send payment links?
You can send the payment link using the Add Payment button on the guest's folio. The link will be sent to your guest's email address. You can also copy the link and paste it to other communication apps, such as WhatsApp, Whistle, and text/SMS. Follow the instructions here: Cloudbeds Payments - How to Send a Payment Link (Pay by Link)
Users must have the permission to Add Payment and Authorize and Process Credit Card Payments to send the payment links. Learn more: Roles and Privileges
