Now that we've prepared, it's time to begin adding the basics. While mybookings has a lot of customization options, this section covers the most necessary ones for your property.
Once these have been completed, you can then progress to step 2 and begin setting up your distribution channels. Let's get to it!
These include your currency, time zone, channel manager and PMS status, and how your rates are designed. Once finished, click on the green "Begin setup" button.
The interactive getting started section does a great job of guiding you through the majority of the setup process. All the pages feature a detailed tutorial and also have tool-tips you can hover over for a quick explanation.
We'll be highlighting the settings in the required sections that you'll need to complete to progress to the next stage.
Note: Remember to click the blue "save" button in the bottom-right corner every time you finish filling out a page.
1. Confirm that your Default Time Zone is correct. If you have a myallocator account, make sure the time zone settings in each match.
Note: Mismatched time zone settings can cause bookings to be displayed with the wrong check-in time or even date so this setting is very important.
2. Confirm your default currency. If you have a myallocator account, make sure that the settings in each match one another and also those used on your distribution channels.
Note: Mismatched currencies can cause rate discrepancies and also result in mischarging customers.
If you don't have a myallocator account, one will be created for you in the distribution setup stage.
3. Select whether to allow additional bookings even when your property is at full occupancy. We reccommend you leave this inactive by default. If you do enable it, however, be aware that you are at a significant risk of overbookings.
4. Select whether you activate the Auto No Show, if active, it means that all the reservations that are not checked in the system, will have the status changed to No Show automatically.
5. Select whether you activate the Auto-Assign, if active, it means that all the reservations will be automatically assigned to the available place in your calendar one by one. In case you need to re-assign the room, you can easily drag and drop this booking in the calendar.
6. Select whether you activate the Auto Check out Extension, if active, it means that the reservations that have not been changed to checked out status will be automatically extended by the system.
Click on the blue save button in the lower right hand corner when finished.
The general profile section includes your basic property info and what customers will see on mybookings. We'll be going through each of the settings here briefly
- Make sure your property type is correct.
- Write a description for your property, this will appear on your mybookings page, so make sure it's good!
- Upload some images for your property. These will be used on your mybookings page.
- Keep in mind that this is the information that will be available on your booking engine, so you may not want to have your personal phone number, email address or full name listed as a contact and be visible for your guests.
Correctly creating accommodation types is one of the most vital settings for your property. This affects your mybookings account as well as the inventory and availability of your distribution channels if you use our channel manager. There are additional customization settings available on this page, but we'll be going over just the basic steps.
We strongly recommend creating distinct room types (ex "Standard Dorm" or "Women's Dorm") and not separate individual rooms (ex "Standard Dorm Room 1"). Creating separate individual rooms instead of room types will make your inventory incompatible with the majority of distribution channels. For more information about why creating room types is strongly recommended, please read our Distribution Channel Mapping Guidelines.
To add a new room type:
- To add a new room type, click the green "New Accommodation Type" button below.
- Name the new accommodation type
- Remember that guests will see the names you input. We recommend using normal titles like "Standard Double Room".
- Select whether the room is a dorm or a private room.
- If it's a dorm, you'll add the number of rooms, room occupancy (number of beds), and then whether it is gender-specific.
- Add a description of the room for your guests.
- Add the accommodation amenities.
- Upload Images of the rooms.
- To rename individual rooms or beds inside of an accommodation type, click on the "edit room names" button.
- To delete a room, click on the "x" icon. Once this is done, it cannot be reversed, so only do this if you are certain.
- No changes will be finalized on this page until you click the blue "save" button.
Do your rates include any taxes or fees? If you are planning to connect to any channels, you'll want to make sure your taxes and fees are consistent across myfrontdesk and all of the channels.
If all of your taxes and fees were already included in the total room rates you added, then you do not need to fill this out.
- Example: If you enter a rate of $100 and do not set up any, the guest will pay $100 because all taxes and fees are included in the rate.
If your taxes and fees were not included in the total room rates you added, then you will need to fill this out.
- Example: If you enter a rate of $100 and set up a tax of 10%, the guest will pay $110. This is because all taxes and fees are not included in the rates you have entered. Your 10% tax has been added to the rate.
For details on how to fill this out, take a look at our article on how to create taxes and fees.
In case you have already created your taxes/fees in the system, please make sure to configure your them to the direct and/or third party sources in order to get them applied automatically once the reservation comes into the system. The detailed instructions are provided in this article : Reservation source specific taxes and fees .